Valley River Court Apartments

"I am writing this review after a year-long lease at The Valley river court apartments and I can confidently say it’s not worth it!! My stay here began with a frustrating misunderstanding. I was directed to park in space 24, but there were two spaces right next to each other labeled as such. Naturally, I chose one, only to find my car towed the next morning (charging me $450 to get out). The management's lack of clarity in parking instructions set the tone for the rest of my lease. The problems continued after the washer, garbage disposal, and bathroom fan malfunctioned repeatedly. Despite my numerous calls/requests, the maintenance team never truly resolved the issues. After numerous failed attempts, I eventually gave up on them, resigning myself to living with these inconveniences. The final blow came as I was fully moved out & dropping off the keys to leave this apartment behind. Despite fulfilling my 12-month lease, I was blindsided by a charge for an additional month's rent along with a late day penalty of $145. The reason? You have to give a months notice of your move out date even after completing your full 1 year lease. In my defense, not only was this clause buried in the fine print of the lease agreement (which is my oversight), but the management also never sent any reminder or notification about the impending end of my lease. This feels more like a setup for snagging extra money rather than a sincere effort to maintain a good landlord-tenant relationship. Overall, my stay at Vally River Court was an exercise in patience and frustration. The lack of clear communication, unreliable maintenance, and sneaky charges at the end of my lease make it impossible for me to recommend this place to anyone. Future renters, you have been warned."

"Relatively high price for apartments in the area, BUT the office staff are super communicative and helpful and the maintenance guys are great. Great location for river trails and biking and the clubhouse and gym are always clean. Shout-out to Camille for being amazing."

"Nitpicky about the smallest things. I moved in and immediately had an ant problem as well as an issue with the dishwasher working properly. Was told by the maintenance guy that’s just how it is which is the worst thing to tell a new resident. Maintenance frequently blocks the walkways and there is no guest parking at all."

"Over the last year or so, it wasn't great to live there anymore. A painting job that was planned to take "a few weeks" took about 9 months to finish; the first few months of which it was like living next to a construction yard with constant noise and large vehicles moving through the parking lot. Policies about what was or was not allowed on patios were suddenly taken very strictly (meaning we could not put up very mute colored bamboo shades, even though living at the south-facing side, top floor those shades really reduced the temperature a lot), yet there are bicycle sheds containing carcasses of bikes that have been rusting away for years, so "curb appeal" only seemed to matter when it came to regulating the renters. On several occasions the tenants were asked to snitch on others (other people violating the no-smoking rules or even on children playing a bit too much). On the plus side: the tenants were, overall, very nice, and formed a pleasant community. Also, the maintenance staff was always friendly, prompt and courteous, even though they were badly understaffed."