Four Points by Sheraton Seattle Airport South 22406 Pacific Highway South, Des Moines, WA 98198

"As far as the hotel goes, it is fine. Rooms are clean, beds are comfortable, location is decent. But service is terrible. They are clearly understaffed. I spent 30 min at the airport just trying to get through on the phone - it kept going to voicemail, which was full so it just disconnected. In total I waited an hour in the cold to get the shuttle. Then when I finally got to the hotel, one girl was handling everything in the restaurant. A quick bite to eat became 90 minutes. In fairness their prices are generally pretty good, but my time is more valuable"

"Marriott hotel charges, but like a motel experience! It's very cold in Seattle at night, only 3 or 4 degrees Celsius. Although we turned on the heating, the window cracks were a bit draughty, so the room was still very cold. The blankets they gave us were as thin as sheets and not warm at all, And then the sheets were itchy and allergic. I don't know it's the material is itchy or it's not cleaned well? We were still cold so we asked for more blankets but they only gave us 2 of sheets for the whole family. We couldn't sleep because our room was too cold. I can't believe it's a Marriott-managed hotel."

"The room is simple, nice and clean. The front desk staff gives out bad vibes at check in. In the morning, I called and asked to book for shuttle service as instructed, for 1130am, they told me to come wait at the door 5 minutes before. Not only did the van come 10 minutes late. When the driver arrive, he hang out at the counter, with 3 other front desk staffs for 20 minutes. We had to rush at the airport and barely made our flight. If your shuttle is going to leave at 12 and not 1130, please communicate that so we can arrange our own transportation. The staff clearly don’t respect their customers time."

"This hotel provided awesome service from the time the shuttle driver that picked us up from the airport until the time we checked out. The shuttle drive r was wonderful and was there waiting as soon as we got to the pick up site. Mata checked us in with a smile and made sure we got the quietest room possible and told us if we needed anything just call the front desk. The room was spotless and beds super comfy. The breakfast was hot and fresh and the server was very pleasant and attentive. This was the quietest airport hotel I have ever stayed at and would highly recommend it to all travelers I love the central air conditioning it ran quietly and consistently all night long. It was a dream airport hotel experience."

"Not good... First, let's start with the restaurant attached. Not a single meal from that restaurant was what I'd consider good or something that should be attached to the Marriott name. All good has made me feel sick. $33 steak specifically emphasized and asked for rare and came back well done, a grilled cheese and tomato soup that was just a bowl of grease, etc. I've been here 3 nights and I feel like garbage from the food. The cook just doesn't care. The rooms are extremely outdated. Comforters are completely empty because they have been washed so many times that the insides are backed up info tiny (yellow) balls.. Nothing warm or comfortable about them. Can't get thermostat to be comfortable at all. Mostly freezing. Rooms are incredibly loud (very thin walls). This was $250 a night and wow did it feel like an Econolodge. Not a Marriott at all. I wouldn't waste your money and would spring for another Marriott location at the $350 range. It's worth it to find somewhere else to stay."