Red Lion Inn & Suites Des Moines

"Straight up horrible place. To even conduct business with. They have the audacity to force people to park and pay right away. Or they're going to tow my car and tell me they're getting or I'm getting lucky. For no *** **** reason when I'm trying to ******* figure out my financial situation in the parking lot. Do not ever, ever go here. I believe sleeping in your car is a lot better than going to this ******* **** place. Their security. Demeanor is straight garbage. And the black guy? Sorry. Or African American? With the high pitched. Katt Williams, voice. Needs to be fuct and talked or *******. Looked upon. Edit: sorry I was so angry while letting my phone dictate my speech to text. Not going to edit my review but stating how frustrating I was. Do not go here unless you just want to be bullied and forced and possibly just risk your car not being there the next day."

"I don't know what all the bad reviews are about... This is my favorite hotel ever! I love the location, the desk guy is cool, and the jacuzzi is the best! Seriously I love the jacuzzis. Maybe there was a little bit of nail polish spilled on the counter, so what, it doesn't just wipe off. Every room I've had has been clean, and any noises are from loud people staying here, not the hotels fault. This place also has an amazing price for what and where it is, so I recommend it to anyone in the area I can when the topic comes up. People are too critical here, this hotel is amazing."

"Rooms were well taken care of and clean, the mattress was very comfortable. The staff was extremely friendly and helpful. A little too close to some bars and the airport but it did not cause any issues in getting a good nights sleep."

"my partner and I needed a cheap place to crash near the airport just for a night and this place was so much worse than I could have imagined. we arrived at 11pm and there were 4 groups in front of us checking in and only one person working. somehow everything took forever and everyone who checked in ahead of this came back with some issue with their room or keys. we were finally given a room on the first floor which appears to be in the basement. there were sheets on the bed and the room was not cleaned at all. we went back for another room and then the key didn’t work. we finally got into a room and one of the beds had ants and dirt in it. the other one had hair in it. worst of all, at 2 am I was awoken by a family trying to use their key card on my room. i’m sure the front desk told them our room was theirs (since that happened to many others when we were checking in) and they kept aggressively trying to open the door. very grateful I had the deadbolt on because I think their key was actually set for our room. not only was this annoying but also very scary. the whole hotel smells bad and smells very bad of smoke in some areas. many rooms we walked by were playing loud music or being otherwise noisy inside. walls are thin and we heard so much noise throughout the whole night. if I wasn’t so tired I would have absolutely gone somewhere else and I really regret not paying more to stay somewhere else. lesson learned. DON’T stay here."