Safeway

"It is a convenient local Safeway store in my neighborhood. I always get my fresh fruits and organic vegetables here. The whole store is clean, well-stocked with friendly staff. I had my flu and COVID booster shots at its pharmacy. Thanks for serving our community consistently"

"This review is regarding the pharmacy only: DO NOT USE THIS PHARMACY. I very rarely leave reviews for anything, but I'm hoping to save others from dealing with this horrible pharmacy. 1. Good luck calling. They simply don't answer the phone. No hold, just rings forever with no answer. I had to call over and over (like 8-10 times). I even called customer service to see if they were on break or closed. They told me they could see people working in the pharmacy but couldn't help me when I said no one was answering the phone. She said, honey, I don't know what to tell you, they're there but I can't do anything about them answering the phone. A lesser offense but still frustrating - I ordered a refill at 8 a.m. this morning and the refill was supposed to be ready at 4 p.m. My partner went to pick it up after 6 p.m. and they hadn't even started working on it. Just the worst customer service. Don't use this pharmacy."

"I have been coming to this store for over ten years and have had nothing but good experiences. Until today. Ill preface this with the fact that I have no problem with staff being a bit curt if they are swamped. But not when they are literally doing nothing, and literally staring at the ceiling, even after I have requested help on the self checkout screen 3 times. But then to have to ask for assistance verbally, this person was just short of rolling her eyes because she had to do something. And then, after showing the person that the screen was telling me it couldn't process my transaction, she was condescending and rude about what was happening, hit a few buttons and just walked away. No explanation, no " sorry about that, sir", no " let's get that fixed for you", nothing. And absolutely zero sense of what it is to be in CUSTOMER SERVICE. Just rude, entitled disdain over having to help an actual customer. Then as I was letting, what seemed like an experienced co worker, know about my experience, the rude checker just piped up and said " It was me" as if she was proud of the exceptionally poor service she gave. I'm not sure if it's a lack of training, awareness where her paycheck comes from, or what, but there is definitely one or both of those present in this person. I'll be back because the good, at this store, far outweighs this checkers poor attitude and service to customers."

"Great Safeway, and I’ve been to many. Clean aisles, polite and fast staff. Lots and lots of supermarkety things, including a Starbucks inside to feed that caffeine monkey on your back. (This is PDX and you know you have a coffee addiction. It’s ok to admit it.)"