A-Boy Electric & Plumbing - Barbur

"There's an old guy (with a ponytail) that hangs out at the back counter. I'm not sure what his job title is, but one thing I do know is that when you approach that counter and the man with ponytail asks what you need, watch out. I was sent back there to pick up something (I was told it would be there). He decided to cop an attitude and explain that that counter doesn't deal with this sort of thing. Someone eventually was able to find my missing item. I don't get the whole attitude. Try harder next time. Don't forget that we have other places we can shop"

"Customer service is pretty much nonexistent. ABoy can have what you need, so long as you know exactly what you need and don't need any help finding it. Doesn't exactly make you want to support buying local."

"I went to A-Boy for help to fix my 1932 American Standard sink faucet. The staff were polite, patient & most importantly helped me get the parts I needed to fix my faucet. I am not a plumber, so their help & guidance was essential. It wasn't the biggest sale of the day, only $18, but I have been a customer for years, and will of course continue to be a loyal customer for purchases large & small. Thanks A-Boy!"

"I’ve been shopping at A-boy for a few years, as a contractor that works locally, I like to buy locally and from small business rather then lowes or large chain stores. I have other stores I spend more money at, but I’ve spent a lot of money and time supporting this store. So I was very disappointed when I came in to return 150$ worth of plumbing parts, on a 400$ ticket and was treated like I was an inconvenience and hassle by Audrey, went out of there way to make me feel uncomfortable, make multiple remarks to other customers or staff, one customer who was being taken care of by another staff, she apologized for not being able to help them, because they had to deal with me. Despite 3-4staff and besides me there was never more then 2 customers. She told me she couldn’t return stuff without a receipt. In the ive had home owners return material without one. Regardless I got my receipt and came back, and was treated the same way, but this time they doubled down, making more comments to random customers, I was already disappointed in there behavior, but then another employee comes over and says “you know you’ve been working on this for hrs?” And she replied “yes, trust me I know” with dramatic eye and hand gestures, I had arrived at 4pm and it was 4:16 when the comment was made. as she slowly processed my returns, more then once loudly sighing. There is no reason to treat a customer that way, especially if it because the employee, doesn’t feel like doing there job. Saying that, most of the other stuff is very helpful commutative, I would be giving 5stars. And I’ve been referring the store to other contractors. Some people just shouldn’t deal with customers if they can’t be professional. It’s a Hardware͏ store, not a dive bar."

"We are so lucky to have this place close by. For everything from finding hardware to plants to garden supplies, plus knowledgeable people - they have it all! Plus no wandering the aisles for hours like at the big box stores. But it was our most recent experience purchasing a toilet that spurred me to finally post a review. My goodness, we got SUCH fabulous advice from a super expert who had just the right approach. He steered us to an affordable, wonderfuly crafted toilet from a brand we have never heard of. Superb choice - we couldn't be more pleased"