BASCO Outlet Store 4600 Northwest Saint Helens Road, Portland, OR 97210

"I am super disappointed. I contacted someone about a Bosch 800 and was told they had them in stock for $1199. I needed one same day. So we went down and he said they'd sold out. We looked through the available appliances as we needed one today. We decided to go with a Miele for $900. When he pulled it put I noticed a dirty mask in it. I asked if it was used. He told me it was not, they don't have used appliances, it probably just had a pressure check done. We took it home and when I removed the price tag, there was a huge gash in the middle that the tag was covering. We opened the dishwasher and there was also dish soap pouring out and the inside was all soapy. If it's never been used- who the heck ran dish soap in it? I definitely never would have paid $900 for a used dishwasher. Buyer beware. We're home, we're trying to buff out the gash. We live 50min away so we're just trying to make this work but I'm extremely disappointed. Do not recommend."

"Really happy with the sales staff and “Ringo” my salesman! They have an amazing showroom, great selection, and I will continue buying from them!"

"Great to work with on the front end. I had an issue with my Monogram range later and they took forever to get back to me. So long, in fact, that I am now out of warranty and paying for the repair out of my own pocket. Just beware their customer service is pretty shotty after your purchase."

"Everyone was super nice and accommodating. They care about your preferences and needs and make sure to ask you plenty of questions to see what's in your best interest. When finishing paperwork they offer you water and have a very nice show room. Great experience overall"

"I had a great experience at Basco! After visiting their competition at Standard and getting the obnoxious hard sell, it was breath of fresh air to come here and get treated with some class. I’m very pleased with my purchases and will not hesitate to recommend them to friends and family in the future!"