The Home Depot

"Employees walking around doing nothing and when I ask the guy if he could cut me some carpet he walked off and in a very depressing voice says I'll have to find somebody that can . Gee I'm sorry I interrupted your day dreaming. Cs skills suck"

"Extremely disappointed. I went to customer service to place an order for an oven. The clerk showed little interest in helping and said "you can't do that here." So I left for Lowes. Much better experience. And happy to help."

"Home Depot is always the spot to go. Tools and lumber everywhere. It’s a man’s dream. They have a great selection and good deals. It has been getting very crowded and busy the last few years though."

"I ordered two light fixtures online to pick up in store. When I got there the employee brought out one box. I explained I ordered two and asked if they were both in the box. She answered, “yes,” sounding annoyed that I asked. I saw the box said “1 of 2” on the label, so I opened it up in the parking lot and there was only one light fixture. I went back in and explained there was only one. She went to look and brought out the second box. No one apologized and the 2nd box was soaking wet on two large spots on the cardboard."

"I had such a disappointing experience with curbside pickup at this location. I ordered three of the Home Depot totes. I got a text within and hour that it was ready (great)! I get to Home Depot and park in the curbside section, there are 3 other cars parked. After 10 minutes I follow the other people and go inside to retrieve my order, because the wait was unusual. This defeats the purpose of curbside, but whatever I assumed they were just super busy. I walk in to order pickup/customer service and 4 employees are standing at registers chatting and looking at things on their registers. They were not helping any customers or seemingly swamped like I assumed. Again, that’s okay maybe they didn’t get the notification that we are all waiting for our orders… They hand me the totes and one is completely destroyed. The bottom is immediately visible as destroyed with huge gaping holes and the other had a quarter sized hole in the bottom of it. In the end I went on the floor and grabbed my own totes and left with my order!!! 1. They do not have quality control when selecting items for online orders 2. They are not aware or responsive to order pickup notifications 3. Curbside/pickup is a waste of time at this location. Just go in and grab what you need yourself. 4. The employees I interacted with nice but seemed very nonchalant and didn’t really care to be helpful"