El Cortez Lodge 1503 East 1st Street, Santa Ana, CA 92701
About the Business
El Cortez Lodge is a charming lodging establishment located at 1503 East 1st Street in Santa Ana, California. This cozy and inviting lodge offers comfortable accommodations and a convenient location for travelers looking to explore the vibrant city of Santa Ana. The lodge provides a peaceful retreat with well-appointed rooms and friendly staff ready to assist guests with any needs. Whether you are visiting for business or pleasure, El Cortez Lodge is the perfect choice for a relaxing stay in Southern California.
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Reviews
"Liked the size of the room. TV was large too. Room appeared clean and the carpet was not gross. However there was no air conditioner. It wasnt hot mind you but its will be sòon enough. All in all not a bad place to stay."
"I'm giving them one star cause i have to you'll ask why right well first of all the cleaning lady she's a real b@#$5 I asked for clean towels because we needed some right away she said no I don't have clean one and she gave us the nastiest look and we saw clean towels in her cart well we let it go but now Everytime we go there is like she has to ruin the night either she says we made a mess the preview visit that we throw parties no lady we just go there go get some privacy but with this lady is worst that my parents she's always snooping around she always tries to kick us out before 11am because 11am is checkout well she starts annoying us with trying to opening the door because they have a master key that opens every single door and if your paying I think that's not right. If they don't fix this issue there gonna loose a loyal customer and that's a shame cause we bring business to this place."
"I spent one night Inn Motel the Asian lady said don't come back I don't believe I did anything wrong I did however it's been two to three nights in the parking lot and they let me she came out after the third night and said you have to get out of here she'll call the police I guess this is my problem but I would go back why it seemed a good place for black man top from your shower that I truly needed thank you. Gave me a towel. Thank you I was safe in the parking lot so I give it 4 stars"
"Good Management personnel. Except the cleaning staff. Their kind of nosy . There's still half hour left till checkout time already knocking at the door for cleaning time. Sometimes the owner"s wife bad etiquette manner. Judging their renter's in a wrong way . Almost she did to me. Being the first time. And it was my fiance who went to the office. And I just barely got off work get some rest and go to my second job . Overall , just as long you mind your own personal and management mind their own business wise."
"This was the worst motel experience of my life! My dad booked a room for myself and two friends for one night. My dad told the grouchy Asian woman at the desk that we'd need a room that would accommodate 4 people for one night. We had been in the room for literally 2 minutes when I went out to the car to get luggage. As I stepped out of our room, the door opened on a room two doors down and 5-6 people came out and got into a truck and started to leave. The Asian woman ran up to my dad and told him she could not rent to him and that she'd put the amount for the room back on his card and that we had to leave. My dad asked her what she was talking about and why we had to leave. She said we had too many people in the room and pointed to the truck. We laughed and told her we had nothing to do with those people and that we never seen them before in our life. She told us she had seen on the videotape from the cameras "many, many people coming and going all day and night when you stayed last week." My dad told her we never stayed there before and that she was mistaken about every allegation she'd made about us. She said she'd never have rented to us if she'd "known what kind of people you are." Truly, it was the most bizarre, unprofessional, infuriating travel experience of my life. My dad called the police, who verified she'd refunded his money (she had NOT before they asked). However, the money wasn't returned to his account for several days. The woman is a little nuts. Buyer beware!"
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