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Best Western Plus Orange County Airport North
2700 Hotel Terrace, Santa Ana, California, United States
About the Best Western Plus Orange County Airport North
Best Western Plus Orange County Airport North is a charming lodging institution located in Santa Ana, California. Situated at 2700 Hotel Terrace, this hotel offers a comfortable and convenient stay for travelers visiting the area. The hotel boasts modern amenities, spacious rooms, and exceptional service to ensure a pleasant stay for guests. With its close proximity to Orange County Airport, guests can easily access the hotel from their flights. Whether visiting for business or leisure, Best Western Plus Orange County Airport North provides a welcoming atmosphere for all travelers.
Photos of Best Western Plus Orange County Airport North
2700 Hotel Terrace, Santa Ana, CA 92705, United States
Reviews of Best Western Plus Orange County Airport North
"I’ve been debating writing this review..I travel a lot for work me have used BW at this location frequently and never had an issue until March 10th.. I called around 7am asking for early check in as I was coming from SD I spoke with a man with a heavy Chinese accident saying they did have a room available for early check in and I asked if it would be possible to check in at 11am he said yes and took my info down and everything I thought went smoothly I ended up getting there around 11:10am and was told by a heavy set Hispanic girl named Melissa that she actually infact have room to another guest and I would have to wait til 3pm at this point I wax stubbed and asked her why she would do that knowing I was coming and she pretty told he it wasn’t her problem and she didn’t care. I than asked for the managers contact info which she did NOT provide correctly I called the “managers” number a female answered (I was told it was a male who ran this hotel) she confirmed it was the manager and I went to explain what had happened she than tells me she is not the manager and pretty much laughed in my face and hung up I than went back into front desk to figure this out and found out Melissa had pretended to be the manager so she would not get a complaint about her I than asked the other Hispanic women working with her to please give me the correct number and name for the manager and she looked at me not understanding what I was saying and did not speak English. I had to call a 1800 phone number to even get the correct info. I will never be renting from them again. I have never been treated and degraded so horribly by front desk especially being a regular there. It has definitely gone down hill and they need to fire/ and train people properly."
"Please be alert that people smoke in the room in this hotel and staffs can’t do anything about it. I alerted the staff that the room reeked cigarette smoke after I came back from work and they came up half an hour later after I let the hotel room door open with the fan and they said they didn’t smell anything and told me to call them immediately if and when I smell it. I did it after smelling smoke all night coming from bathroom and they didn’t do anything but told me to tell night shift when I come back. I told the night staff after coming back from work and they said they weren’t informed any of it and there’s nothing they could do but moving me to the different room. They told me to pack up and drive up to all the way to the back of the building with no assistance provided. I moved into the different room with stains on the bed, blood stains on the wall and a door connected to the neighbors that you could hear the full conversation from the tv and people. It’s worse than your average. I will never come back and hope I can save others to stay at this hotel."
"Great hotel and staff. The only drawback is that you need a car or an Uber to get to most places. There is nothing worthwhile within walking distance. There is a Jack in the box and a gas station nearby, that’s kinda it. Taking an Uber to Disney, Honda center, and Newport Beach are about $25 each way. California is huge and vast. Takes forever to get places and it’s not cheap. Loved our trip though."
"I had a very great stay at the Best Western. Nike, who was a receptionist was very friendly and gave a complimentary upgrade for my room. If you’re ever in town and need a place to stay. I’ll highly recommend this place."
"The room was so clean and the bed was comfortable. My family and I feel comfortable staying there. Thank you for keeping it clean. The only thing I don't care about is breakfast. I recommend this hotel."
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