Viceroy Santa Monica

"Until the Viceroy agrees to a fair contract for its workers do not stay here. We arrived yesterday afternoon around 1:30 p.m. for a two night stay. There were multiple security guards, which was quite odd. Our room wasn’t ready, that wasn’t a problem since check in is at 3:00 p.m. We went to lunch and walked around Santa Monica. We got back to the hotel at 3:45 and our room still wasn’t ready. Reception said it could be another hour. They said it was because the hotel was very busy. But when people banging drums and blowing horns woke us up at 7:00 a.m. the next morning, I googled and found out that Unite Here is striking for fair wages for the Viceroy’s workers. The Viceroy appears to be one of only three holdouts. I wish I’d known about this prior to booking here. I think it’s unacceptable that the Viceroy would pay for security guards and give me a $150 credit for the inconvenience of the late check-in instead of paying its workers a fair wage. The people who are working and not part of the strike are all doing an excellent job. I feel bad for them that the hotel owners don’t seem to care about the position that they are putting them in."

"For me, the best feature of this hotel is its location. It is a stone's throw to the beach, Santa Monica Pier, shopping, and Venice Beach. Beach bikes are available for use. The restaurant has approachable food and an excellent waitstaff."

"Lovely room, partially blocked views of the sea from higher floors. But there main view is a parking lot, which isn’t great. Staff were friendly. Valet parking is good service, but super expensive at $60/night. They also whack a ‘resort fee’ of $20pppn onto the final bill, which is compulsory, so should really just be part of the room rate."

"After a less than pleasant experience at a nearby hotel, my sister and I decided to try our luck at the Viceroy Santa Monica, and what a wonderful decision it turned out to be! From the moment we stepped in, the ambiance and the service were top-notch. Our check-in was handled by Laura, who was an absolute gem. Not only did she help us capitalize on a fantastic cyber flash sale, but she also greeted us with champagne, which was the perfect touch to start our stay. Laura's warmth and hospitality didn't stop there; she kindly upgraded our room to one with two queen beds, making our stay even more comfortable. Laura definitely went above and beyond for us! The rooms at the Viceroy are a dream - modern, well-maintained, and impeccably clean. The spacious bathrooms and comfortable beds added to the luxurious feel of our stay. Kudos to the cleaning staff for maintaining such high standards daily; their attention to detail did not go unnoticed. Dining at the hotel's restaurant for breakfast was another highlight of our stay. The food was excellent, with a wide variety of choices and flavors that catered to every palate. The staff was friendly and attentive, ensuring a delightful dining experience. One of the best parts of the Viceroy is its outdoor sitting area and pool. It provided a perfect setting for relaxation and enjoying the beautiful Santa Monica weather. Additionally, the hotel's location is unbeatable - just a short walk to the beach and the iconic Santa Monica Pier, making it convenient for exploring the area."