Holiday Inn San Jose - Silicon Valley, an IHG Hotel

"I’m truly disgusted. I wrote in letting them know of issues but never heard back. I don’t go here unless you want to pay $18 a plate for breakfast which is free at the Express. Same disgusting food. It’s pre-made, frozen and then steamed. I couldn’t be more disappointed. I called on iur first night asking for 2 pillows and they brought me 1 pillow and 1 blanket. I don’t know where that came from. The bar doesn’t open until 5 so eat before hand. In your room there’s a phone with room service, don’t push it because they don’t have it. The fitted sheet didn’t even fit on the bed. Not enough towels in the bathroom, customer service is really bad. Don’t go!!!"

"This was actually the best holiday inn I have ever stayed at. The rooms were large. The bed was large. The room was clean. The amenities were great. They had a restaurant, bar, sit down area for breakfast, and well equipped gym. They even had 2 peloton bikes which I was very excited about. The room came with a microwave and they had a small convenience store downstairs. The hotel was well located from the airport and downtown san jose with a 7 11 within walking distance and several restaurants also within walking distance. It was quite reasonably priced as well."

"Our go to hotel when we visit the area for our 49ers games. We've consistently visit here for a number of years. Staff are nice and accommodating, and the hotel is clean. They have security that walks the grounds throughout the night to ensure the safety of the guests. The neighborhood looks rough but it's safe. The hotel is conveniently located across the street from the green line train, that takes you straight to Levi's stadium. I recommend this establishment."

"At the prices you pay there should never be a dirty anything. You do have to pay for parking. You do have to pay for breakfast. There is nothing for free at this location. Remember location, location. My car was safe. The front desk was friendly and professional. I didn’t see nor was I told about all the other fees that are applied to your stay here. Would I revisit at this location? No. Would I recommend this location? Meh. I’m on the fence about it. It’s not a bad Inn and I did feel safe there. The room was clean. The staff was nice, but the up front pricing however was not nice. The toilet had human residue in it.."