Best Western Lanai Garden Inn & Suites

"This hotel is great for a “lower tier “hotel. I was not expecting five star service as this is not a Hyatt or Sheraton. But the rooms were more than decent and the customer service was awesome, especially from Aurora in the evenings and the kitchen staff Evelyn were amazing"

"I don't consider myself a picky person, but this room was not the best. Whomever decided motion censor lights in the entry of the room were a good idea clearly assumed children would NEVER stay. I found a bandaid in our first aid kit to cover the sensor, which finally allowed everyone to get to sleep. Redeeming grace is a beautiful, relaxing walk area behind the location. Enclosed, making it ideal for small children or dogs to get a little fresh air. Breakfast was okay with a clear menu board of what was to be expected the next morning."

"Had to get a last minute room to visit some family in the area for a family emergency. The room was great for the price. The breakfast was 10/10. We all loved it. It was nice not having to worry about going out for food after checking out. The room was clean and smelled nice. Would definitely stay here again."

"The room is quiet and clean! However, we had a trouble with the deposit money. We were willing to pay the deposit in cash, but they did not accept it. They went ahead and charged on my debit card. They told us the deposit would be returned within 3 business days after checking out. 5 days after leaving, we still did not get our deposit back. I called the hotel about the situation and they were not happy to help. They only gave me the answer that they did not hold anything from us and hung up the phone?!? It was very rude and impolite!"

"Very comfortable place to say, we stayed for weeks. I even left town for a couple of days and kept my room. The staff make me feel comfortable and safe from the first day. Staff shows that they care about their guest. Made sure I received my packages, cleaned the room as often as I wanted, and had ample food for breakfast. They also have an awesome coffee maker. If you plan to stay for a few days the rate is better. The only issue I experienced was the tub only worked as a shower and the elevator door is slow (I usually use the stairs). I would return without hesitation."