Four Points by Sheraton San Jose Airport

"I returned to the room at night and found that the room had not been cleaned. I called the front desk and said that they would clean it only if I asked for it when I checked in. This is the first time I heard that when staying in a hotel, you need to ask for cleaning, otherwise they won't do it. When I returned to the unsanitary room at night, I felt terrible. The front desk said there was nothing they could do right now. Cleaning is required only if the room want to clean, otherwise you will need to return to an unclean room."

"- Small room. Tiny bathroom. Rusty hair dryer (dirty, old, can see other people hair in it...) - No fridge. No water boiler. - Not a buffet breakfast!! And cheating breakfast deal!! Paid in room price 25$ for breakfast and get the same coupon same dish everyday (below) - while on menu, it is priced only $15 and they have a variety of different dishes at the same price 15$ but you can not choose from it or pay another $15! - Staffs at the check in are not friendly, not a single smile, and very passive. Simply put, they do not think or care. And Watch out for your credit card; they might double hold when check in."

"The bathroom is super small and could have been cleaned better. There was no mini fridge or microwave in the room or anywhere on the floor. And they charge for parking. Parking lot looked creepy and not safe."

"Great location, good service and decent rooms. Very close to the airport so location wise it is great. The hotel has a restaurant onsite but I didn't try it. They have a gym that is well maintained given the location. The swimming pool is also nice and well maintained. Ample parking and it is going to cost you $15 per night in 2023. Rooms are okay sized but they are a little dusty to my liking."

"Had a delightful stay at the Four Points by Sheraton near San Jose Airport. The rooms were comfortable, and the proximity to the airport made our early morning flight stress-free. Staff were attentive, and the on-site dining was a pleasant surprise. Will definitely consider staying again when in the area."