Aloft San Jose Cupertino

"My room had ants, and be aware of the additional charges to your room. There is a TakeCare Relief fee of $3.00 daily and additonal tax abbreviation that we have no clue about. My room had a bad smell coming in."

"Great little hotel in San Jose. We only stayed a couple of nights but location was great, super welcoming and great rooms/hotel. I agree with other reviewers that this is a hidden gem. Recommended!"

"This is a hidden gem in South Bay. Very close to the San Jose Airport (10-14 minutes) and right off I-280 and close to many amenities. They are not overpriced like other, nearby properties and have friendly staff, including Derrick at the wxyz bar. Best part -- they still have daily housekeeping and you don't have to ask for it....or beg for it as with other chain hotels. And....wait for it....complimentary parking on many rate types! This place is worth staying even if it adds a few extra minutes to work while in the area."

"They double charged for accidentals which I understand is a placeholder but the amount is still temporarily deducted from your credit card and it caused my cc to max out. I wasn’t able to pay for dinner that night and it put me in a rough spot as a solo female traveler trying to see my family over the holiday. ANYWAYS I asked the front desk and supervisors to refund one of the $150 charges and they all said there is nothing they could do and to just wait and that they only see one charge on their end and we’re just not compassionate to my situation at all. I can’t speak negatively to the room. It was comfortable and clean and I definitely learned my lesson on travel prep for a scenario like this. It just super sucks when there is no compassion or response for situations like this that was their fault. Just a big ole SOL response :("

"We had an uncomfortable experience during our stay at Aloft San Jose Cupertino. The key machine wasn't working so every time we wanted to access our room, we had to get someone from the front desk to open the door for us (and other guests). Thankfully we were only staying one night, but this inconvenience made for a very disappointing stay, and, though I don't put any of the blame on the staff, it was not a good experience to stay at this hotel overall. Also, they did not have any individual-sized shampoo, conditioner, or body wash so we had to use the provided bar soap for everything, since the large shared bottles were removable and able to be tampered with by other guests."