Hotel Zelos San Francisco

"The saying, "form over function" comes to mind when reviewing the hotel Zelos. Years ago I had been to the "5th Floor" restaurant when the property was the hotel Palomar. Spectacular restaurant! So I was excited to stay at what is now called the Zelos. Unfortunately I found a hotel that is rundown and over designed and over rated. "Modern " is the design aesthetic and its stupid and not inviting. The bed was a very low platformish affair with an awful mattress. They had foam pillows that kept your neck bent. The bathroom was very small and the in room toiletries were moss and birch that smelled like moss and birch. I tried to call down to the front desk for the wifi information only to find a phone with no dial tone. I used my mobile to call front desk and they said someone would be right up to look at the phone. That never happened. At $350/night, I expected more."

"Nice stylish room with services. The staff were lovely and clever. The location is okay, close to the moscone conference center and subway station. The gym was always empty with a good variety of exercise machines."

"I was just needed a place to sleep so I can't comment on the emenities or lack thereof. The bed was very comfortable, the decor modern, the bathroom modern and clean. The hallways are dark and a bit of a maze, but I kind of liked how this lent to the subdued and quiet atmosphere. Front desk was friendly enough. The nightly rate is actually around 170 after fees and taxes. Worth it I think just for the bed and quiet."

"The location is great even with a busy bus stop right outside the door. The ambience was nice. But when walking in, it feels like they pump the lobby with so much cologne that it was overwhelming. It's the only way in and out of the hotel though. The rooms were nice but didn't stand out from other hotels I've stayed in like the Holiday Inn Express for example. Beds were really comfortable. There was a small fridge but no microwave. The shower doors were in a weird configuration with the inside handled door closing in front of the toilet instead of where I needed to get in and out. It was an odd setup. The fan didn't work in the bathroom either. And there were hairs on the sliding door. The breakfast was really good. But it all starts with the lobby area and the smell was too overwhelming. Great location and that's all that it was for me."