Central Auto Repair

"WOW.. This place is a scam. would recommend to NOT take your vehicle here for any type of service. I set an appointment to simply have a hose on my car inspected and they took it upon themselves without any communication or authorization to perform services that I did not want done. when I asked the front counter why it was done, I was told they weren't sure but that's the price and it must be paid to get the keys. The owner of this business should be ashamed of the lack of customer service and care within this shop."

"Real life savers from the front desk to the auto experts. So nice, knowledgeable and really helped us out of towners who needed assistance. We greatly appreciate your care and expertise."

"Exceptional work and best customer service. Ashley was extremely knowledgeable and made sure all of my concerns were addressed. The staff had my car diagnosed and fixed ahead of schedule and true to the estimate given. The entire experience was unmatched. I will always, highly recommended Central Auto Repair."

"POOR QUALITY WORK, MISDIAGNOSIS, AND OVER-CHARGING FOR LABOR I entrusted my truck to this shop to address a no-start issue and a coolant leak. To my dismay, my experience has been riddled with disappointment and frustration. The initial shock came when I realized they overcharged me a staggering 9.4 hours ($1200) beyond the industry-standard labor times suggested by Alldata and Mitchel On Demand. While I reluctantly paid, under the impression that I needed my truck promptly, the problems only continued. Not even a full day after retrieving my vehicle, it broke down right in front of a client's business entrance, necessitating an immediate tow. The situation further deteriorated when I discovered electrical cables unclipped, vacuum lines undone, and a missing screw to my engine cover – a clear indication of a lack of attention to detail and professionalism. Adding insult to injury, a substantial amount of coolant was leaking from the engine onto the tow bed! While they persisted in asserting that they had resolved the problems, my truck spent an additional week in their care. The ultimate diagnosis was a no-start issue attributed to a faulty fuel pump, rather than the initially suspected O2 sensor – a misdiagnosis that could have been avoided. Despite their poor track record, I attempted to negotiate the cost of the fuel pump replacement, given the extent of misdiagnoses, overcharging, and subpar workmanship. Regrettably, their response was only to waive the diagnostic fee, an inadequate gesture considering the string of mishaps. To compound matters, they have chosen to ignore the undeniable photographic evidence of the coolant leak that persists. A simple glance at the pictures is enough to corroborate the ongoing issue. Astonishingly, I was met with the suggestion that I point out the source of the leak – a task I had paid $662.53 (2 hours over industry standard) for them to perform!! This establishment's lack of accountability, professionalism, and genuine concern for their customers is nothing short of disappointing. Their refusal to rectify their mistakes and their insistence on passing the responsibility back to me are emblematic of their dismissive attitude. In sum, my experience with this shop has been an exercise in frustration and disillusionment. It is with great disappointment that I leave this review, hoping that others can be spared the ordeal I have endured."

"The VERY BEST experience I’ve EVER had dealing with any car repairs! My car was vandalized and they made it like it never happened! Tory and Ashley are very customer service oriented, you can’t find that anywhere, especially at a car repair shop! Thank y’all for being a shop that you can trust. That is a big plus for y’all when it’s impossible to find anymore. Thank you all for repairing my car!"