Firestone Complete Auto Care

"Firestone made sure I was completely satisfied with services rendered to my vehicle. The customer service is outstanding. They have earned my commitment as a lifelong customer when it comes to my vehicle maintenance."

"I appreciate them answering the phone, and getting me in same-day to patch my tire! The waiting time was about 1.5 hrs but this is always expected at tire shops and I was just grateful they were able to get me in. Price was unbeatable too."

"I got nothing for what I paid for. No answers other than a rundown of factory recommendations. I could've gotten an oil change and wiper blades. I did like Brandon though, he was friendly, courteous and probably the only reason I would return to Firestone. He should start his own auto repair and I would tell my family and friends to go to him."

"While moving cross-country on November 5th, 2024 we ended up with a flat tire on my vehicle one morning which was sure to put us hours behind schedule on an already difficult trip. This Firestone handled the flat tire with professionalism and courtesy that I couldn't have expected even on a slow day. They were working short-staffed and went out of their way to accommodate us and get us on their way. Absolutely cannot express my gratitude for the crew that day and will be following up with a call to the store manager to let him know how wonderfully the team that day treated us. If I could give 6/5 stars I would."

"Grabbed an amazingly fast four wheel alignment. The woman at the front desk was polite and professional. So far it seems everything up front is officially nice and tight. Way better than the initial alignment at the Jackson location. Scheduling the appointment by phone went nice and smoothly and so did check in and check out. Kind of feel the invoice mailed should should portray closer the services I asked to be done."