Y Bark Alone

"We love taking the dogs here when we go on vacation. They are always excited when they get dropped off and the staff is great. We always get them back healthy and happy."

"Super nice people and place. Excellent care. Our pup gets excited when we turn into the parking lot. She runs to the door and is so excited to go in. Amazing personalized service. Took her during this storm when everyone else was closed. We work in healthcare and would have no other options. So grateful to have found a place where our pup is treated like family"

"We had been happy with this place for years.m, but today was a horrible experience and we wonder if perhaps ownership has changed but something was certainly different. We had an appointment to drop our dog off at 1pm to be groomed (a simple bath, trim and nail cut). We hadn’t heard from them all day, so at 4:30 we called because we were surprised at how long it was taking and we were told she would be done at 5:15. Great, we arrived to pick her up then! At 5:15 we pull in and are told she’s not ready and it will be twenty additional minutes. Remember, our dog has now been there over 4 hours. We said that we didn’t have time to wait - and they then admitted she had not yet been groomed. The only thing they had done was a bath - again, in FOUR hours. No nail trimming, no haircut, and she was still partially wet when we finally got her. Our big question was: were they going to groom her in the 20 extra minutes they wanted to keep her?? Nobody could answer that question. Needless to say, we will not be returning. And will be requesting a refund for the bath they charged us for. If anyone has a groomer they love, we’re all ears!"

"My pups come home extremely tired. They fall asleep on the ride home! They are well taken care of when they are at Y Bark Alone. Kaylee always takes great care of my two babies. She is so friendly and loving. Sonny is great. My babies love seeing him in great them in the morning."

"At 10 in the morning we got a call from Y Bark Alone telling us that there was an accident with our dog. While on the phone the owner was talking to the groomer asking her how bad she thought it was. They finally concluded that 1/2" of my dogs ear had been bitten off. They said that it was not bleeding and that they were not sure what had happened. I was still concerned and asked the owner to take Remi to the vet that is next door. At around 2 in the afternoon, we hadn't heard anything, so I called them again to see what was going on. I find out that, now, it was a little puppy that accidentally bit off a chunk of my dogs ear. But that she didnt wimper or anything because they found out when someone saw blood and a chunk of ear on the ground. I then find out that my poor dog had been put in a kennel for the remainder of the day because they "didn't want her to get blood everywhere" - that is a quote from the owner. So, not only is she still bleeding (lie from that morning), but she has also been kept in a kennel all day and still has not been taken to the vet. They finally took her to the vet at 4PM. I was able to pick her up right around the same time, and the attached pictures show what had happened. Nearly a third of her ear was bitten off. But it's not that big of a deal and she didnt make a peep. Right. We asked for a refund of our remaining package and I signed a waiver stating that if my dog is physically harmed they are not liable - which is true. I dont want to sue Y Bark Alone. I completely understand that dogs will be dogs. I just simply dont feel comfortable taking my dog there anymore because the owner is a dishonest troll. It's a shame too, most of the staff is very nice. They just cannot manage the amount of animals they have. Go read the other reviews. Another guys dog was killed there and they didnt even tell him. I wish I had read that before I brought mine there. She'd still have two full ears. Do yourself a favor and take your dog to No Leash Needed. They actually have limits on how many animals can be in one area at a time."