Randall Road Animal Hospital - Crystal Lake 1580 Carlemont Drive, Crystal Lake, IL 60014

"This is the second place I have followed Dr. Beth Achille to. My husband and I (and our pup) LOVE seeing her. She doesn’t rush you and listens to all of your concerns to make sure she addresses everything before you leave. This place was clean and cute, and the front desk staff and technician were so kind as well."

"Have been coming here with my dog for 8 years. It’s a bit of drive from my house but it’s worth it! Friendly, knowledgeable staff. The place is well sanitized and calming atmosphere. It’s also cheaper than many other vet clinics. They used to be open seven days a week which was great in case of an emergency ( and not going to an actual an emergency hospital and spending double). I think they are closed on Thursdays and Sundays now. We’ll be coming back!"

"We have been taking our dog here for almost 10 years. The experience is always pleasant but this most recent visit (12/26/22) was the best one we had. We saw a new vet there, Dr. Achille, she was wonderful! She explained everything so that I could understand it and didn't make me feel judged for declining certain things. She made it so that I felt like a good dog mom. I will continue to visit this facility and recommend others do the same! I also hope this vet sticks around for awhile, she is fantastic! The ladies working the front desk were great too! They went above and beyond so that I felt taken care of and even highlighted the follow up appointment so I could easily find it. I appreciate the extra step!"

"My husband and I have been taking our fur babies since our girl was a a puppy and we've always gotten really great care. Randall Road works hard to keep all the good people there who truly care for the well being of the animals. Even in the midst of a lot of changes, they do their best to communicate with their patients. I always tell family and friends who want the best care for their pets to bring them to Randall Road. They always answer every question and concern we have. We can always call and expect a return call and they even go further if we have to send pictures for better understanding. We just absolutely love the care our fur babies get here. Very compassionate environment. Thank you so much for all you do!"

"Eleanor has a high level of anxiety when visiting anyplace out of her usual routine, including the vet, but the staff is always caring and gentle with her. Once, she was so scared by another dog in the waiting area, she had an accident on the floor and the staff member at the front desk was so understanding and went out of her way to sooth and calm Eleanor. I would never take my girl anyplace else!"