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Walgreens
151 Northwest Highway, Crystal Lake, Illinois, United States
About the Walgreens
Walgreens is a one-stop shop located at 151 Northwest Highway in Crystal Lake, Illinois. This institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, food, and health products. Whether you need to pick up a prescription, grab a quick snack, or shop for everyday essentials, Walgreens has you covered. With a convenient location and a diverse selection of items, Walgreens is the perfect destination for all your shopping needs.
Photos of Walgreens
151 Northwest Hwy, Crystal Lake, IL 60014, United States
Opening hours of Walgreens
Monday:
06:00 - 00:00
Tuesday:
06:00 - 00:00
Wednesday:
06:00 - 00:00
Thursday:
06:00 - 00:00
Friday:
06:00 - 00:00
Saturday:
06:00 - 00:00
Sunday:
06:00 - 00:00
Reviews of Walgreens
"I would have to agree with the many other reviews of this pharmacy. A complete waste of my time as a customer! I was notified that my prescription was ready at 6 pm and arrived at 6:30. I was told that they ment to fil my prescription but for some reason did not and would be ready by 7:30. Since I live 15 min away it wasn't worth the drive home so I went and grabbed dinner. I returned at 8 only to be told my medication was on backorder. When I asked why this wasn't explained to me earlier...they had no explanation. I don't usually leave reviews but this place is run and managed horribly. The lack of consideration for their customers time and inability to communicate is unacceptable. If they weren't essentially drug dealers they would have gone out of business yeas ago!"
"This is the worst pharmacy I've ever been to we go here because it's close to home unfortunately they never have what we need or have it on time many times they couldn't find the prescription I actually had to start telling them to look on the shelf behind them and two of the three times that we didn't have our drugs they were right there making us wait almost 30 minutes in line I think the pharmacist here should be fired and all the people here need to take a course on public awareness they do not know how to treat the public well or do they provide good service if you have a chance go somewhere else ...we are"
"I have to second, third, and fourth many other comments. I feel like I stay due to sunken cost, so much time and effort already spent. Front counter staff are great, the pharmacy has been slow and disorganized at least since I started filling meds in 2022. Rxs lost, misplaced, filled but not actually, and a 30-45 minute wait in my experience regardless of the appointment time. When things are right, they're quick and simple, when they aren't, good luck."
"The average wait time, whether you go inside or through the drive thru, is about 30 minutes. There can be one person in front of you and it will be 30 minutes or more. This is the most incompetent, rude, uninformed, and untrained staff I have ever seen in my life. They have no idea what they're doing and are so incredibly rude and condescending it's unbelievable. They have lost my business."
"It’s very apparent that this is a high volume pharmacy by the frequent long lines and wait times. I have let things fly without complaining, but an employee’s attitude today called for a pause. I called the employee out for being rude and dismissive at the pharmacy drive-thru, and while he quickly apologized, he followed it up with “it’s been a long day.” My comment here is not intended to get the employee in trouble, because I have already called him out myself and I trust that he will do better in the future, but I’d rather call out the workers’ burnout to the management team to help augment this team so that they are properly staffed. It would not hurt to also provide a certain level of training of professionalism and customer service as part of their ongoing developmental training."
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