Comfort Inn Crystal Lake - Algonquin

"I was a bit nervous about staying in a new hotel. I usually have only one I stay in when I visit Illinois, but this one is my new favorite! I will be staying here again. The rooms are clean. The pool area was clean. The staff was very friendly and accommodating, and we had no issues checking in. Thank you for a great stay! We will be back."

"Do not stay here. Housekeeping counted 2 pillows on one bed 4 on the other. There are 3 per bed. I used one in my bed and was charged 30 dollars for a pillow they claimed I stole. Look at the cctv tape. Nothing. When I talked to corporate they informed me the hotel wouldn't take it on and closed it. Any construction workers do not stay here go anywhere else. Terrible upper management. Stay away all they care about is money. No phone call to me they just snatched money. Why would I want an old pillow I have my own at home. Do not stay there"

"Just stayed there with my girlfriend. Got a hot tub king suite. But as we are in the hot tub the jets don’t work lmfao just my luck. Front desk says I’m sorry sir but we don’t have another one of those available. Reminder I checked in at 3pm bye the time I used the hot tub it was 10pm so I’m definitely not switching rooms but. DOESNT SAY OH WE WILL GET IT FIXED AND GET YOU A FREE NIGHT OR SIR IM SO SORRY I WILL CUT YOUR RATE FOR TONIGHT DOWN OR REIMBURSE YOU FOR YOUR STAY HOTELS AND THERE FRONT DESK JUST DO NOT KNOW HOW TO MAKE THINGS RIGHT same on them"

"I was here on an extend stay. The staff was friendly and over accommodated my needs. Not once did I ever feel unsafe, it's quiet at night and we can sleep. Is clean and you never see a dirty floor. It's pet friendly yet you never smell animals or hear them barking. I thought the breakfast is work great large selection does hot and cold foods and breads. I heard Holiday Inn doesn't even have a hot breakfast. Most people who travel here are on vacation or traveling for work or a lot of Truckers and they're grateful for a good night's sleep and I have some eggs and sausage,. an English muffin with cream cheese or huge waffles think that's pretty good for a reasonable rate. I would definitely come back! You can go stay at a pricey hotel and get pampered and have all your room service but for me this was just perfect I felt like I was had a five-star hotel."