PetSuites Lewisville

"Not really sure if its just my dog or what but every time my dog stays overnight, she comes back sick. The first time she got it she was over it, within a few days, at the end of 2023. This time, I had to take her to the vet & take the reimbursement route. she enjoys this place & they know her & how she acts. But I really dont want to have to keep taking her to the vet - not really sure what to do about this specifically - just frustrating to keep dealing with it."

"Love this place. Take Haze there every time I'm traveling and he can't come. He always enjoys it, the staff enjoy him, and almost of them remember him by name when they see him. It's clear he gets plenty of attention there."

"We ended up making last minute plans to go out of town for Christmas and our usual boarding place was booked. Thankfully PetSuites had room to fit us in. When we got back, we discovered more than half the food we sent with our dog was returned to us. Despite leaving detailed notes within the reservation and on the containers of food we sent, PetSuites fed our dog one meal a day instead of two. They even placed a white label on the food saying to feed him one cup a day rather than one cup twice a day. They fed him half the food he usually gets for almost two weeks, practically starving our dog! I spoke to the manager, who refunded the cost of our stay and sounded nearly as livid as we were that his staff would mess up like that. That’s the only reason I’m giving two stars instead of just one. We will never use PetSuites again."

"Our pup had a great first visit and came out excited and happy. Got some good lovin' from staff."

"The staff at Petsuites Lewisville are wonderful and my dog Rocco loves going there. They do fun activities throughout the month, have plenty of play space that keeps Rocco busy, their hours work well with my schedule and the location is convenient."