Extended Stay America - Chicago - Schaumburg - Convention Center

"They charged more than what I saw on the website and then charged me $50 for additional expenses that was not told to me over the phone they say I will get my money back the same day as checkout still no money back in my account. The first room has a dirty tub and a roach crawling on the floor so they switched out room it was on a little bigger than the first. Cooking supplies was nasty and dirty we had to bye eating,cleaning,washing stuff my husband and I will never go here again and I will recommend no one to stay there."

"I never write reviews but I feel the need to for this place. It was unsatisfactory from the moment I walked in, the curtains on the window were on the floor and the hooks on the wall were broken. So I was left with a wide open window that was not fixed. The place smelled of cigarettes and weed 24/7 despite the no smoking signs. The bed sheets had stains and I saw several bugs. I was very concerned of bed bugs. The blanket on the bed was extremely thin that I don’t think it even qualifies as a blanket. The worst part of my stay was when I went to the front desk regarding a question and the older man working began flirting with me telling me I was beautiful and asking if I was married. Mind you I look like I’m a teenager, barely 18. I was very uncomfortable my whole stay. I was also awoken every morning to the sound of people yelling at each other, both employees and other guests. I would not ever recommend this place to anybody."

"Lady at check in was great. Towels reeked of beef jerky and cigarettes. Impossible to reach the front desk via phone. Bed was OK the first night but very uncomfortable when we woke up second morning Very thin sheets/flat pillows/stain on bed sheet. Unable to get more pillows when we asked. We found a syringe on floor in hallway. Overall, not terrible for the price. I liked that it was affordable. Decent location - directly across the steeet from a great pizza place (Bella Napoli), 24/7 7/11, and 10 minutes from woodfield"

"The hotel was priced at a reasonable rate, which l secured through a third party. Because of the price, l can claim to be satisfied with my stay. The only derogatory comment I can write about is the smell in the corridors and lobby. There should never be any noticeable scent, particularly if it's unpleasant. I can't accurately describe the scent other than to say it wasn't a clean one. Cleanliness, unequivocally, should be the paramount, incessant concern of all hotel owners. On the positive side, one of the workers immediately came to my aid when he saw that my card key wasn't functioning properly. Also, a different worker knocked on my door just hours after checking in to provide additional towels. Both of those instances happened without requesting them. I would return to this hotel."

"Well let's see one star in mainly due to the room. Room 307 has blown out sockets on the wall by the TV so you cannot plug anything else extra into the top two spots of the four. The bigger stove top burner is broken and I had a great time trying to cook my wife dinner. I'm currently sitting in the room now the floor is filthy, blackened filthy like it's never been cleaned and this is no exaggeration. The TV is crooked on the wall. The bed had black hairs all over and when I asked for more sheets I was told they were all dirty. Oh and wifi is almost non-existent from room 307. I've stayed in multiple extended stays and this one is by far the worst and pretty bad to a point that I actually did this review which I generally don't care to do. Shower pressure was terrible and whoever installed the shower I have no clue what they did, turn left and it's all hot turn it right and depending where you put the knob you could get hot or cold. I gotta say again the floor was disgusting. Buy a damn mop and stop being cheap."