Home2 Suites by Hilton - Chicago/Schaumburg 1300 American Lane, Schaumburg, IL 60173

"Location is great, and hotel is newer! The rooms were clean and well put together. It was really nice because we were able to bring the dogs which is a huge plus! The pool was clean and quiet, which is always a huge plus. The free breakfast is a nice selection and added bonus! The only thing I would make mention of is that the front desk is not occupied at all times so there can be a wait. Someone sits in the back and will come up, but if you need an extra key or anything it is harder to get someones attention. They were quick to respond when we needed extra sheets though!"

"Very happy with this hotel. Our infant daughter needed a surgery and we are from out of state we knew we would be staying for a week or two and searched high and low in the north and northwest suburbs for a hotel with Kitchenet and good reviews hard to find. Very pleased that we picked Homes 2 in Schaumburg. Great location dozen food spots within walking distance hotel was nice breakfast was good nothing extraordinary and rooms were in good shape and clean. You can ask for an induction hot plate with pan for more options on cooking. All the staff was very pleasant and helpful. Highly recommend."

"This was the worst hotel I've ever stayed at. The first room we stayed in had a water problem and was leaking on the floor. When I went down to let them know there was an issue I waited for a few minutes then I noticed behind the glass there were 3 people that looked and saw that I was they then dropped their heads down like children to buy be seen. Eventually they moved us to the room next door. Which you could tell it had not been serviced in a bit. The next day the room was not serviced at all. I went down to the front desk to ask them why and they told me that they only clean every other day and a note was on the counter telling us this. I advised that it was not and she proceeded to argue with me. I had to request towels and toilet paper for my room. I paid to have the late checkout but in the day I was packing to leave around 10 o'clock the key stopped working. They stated that there must have been a glitch in the system, but they still didn't give me the last 2 hours that I paid for. I would never never recommend this place to anyone."

"Thank you to Hassan and his team for making our stay a very pleasant one. From the janitorial team, house keeping and front desk personnel they are all very respectful, professional and welcoming. This hotel has a great team, the surroundings areas are super clean, breakfast is great and all the amnesties are fantastic. Rooms are spacious with a kitchen very well equipped and clean. 100% recommended!"

"The hotel is very clean and it appeared from watching staff interactions that it was very professionally run. The breakfast was not quite the normal breakfast at many Hilton brands but it was ok. The staff working the area did a great job. The rooms are very nice except the floors are not very solid so expect stomping from above"