Paragon Austin Pharmacy 8601 Cross Park Drive, Austin, TX 78754

"My wife had been using this pharmacy for TPN for couple months and everytime she get the meds delivered it was missing something and i had to call them to request them, it was a pain trying to reach them to request anything couple months after she was done with this service we received a bill of $1,123 that doesn't make any sense to me because i have tricare prime active duty military and the referral was approved by my wife provider and i never had to pay any deductible with tricare prime active duty"

"These guys started off great, but were unable to gracefully cope with changes in my doctor's protocol and orders. Disorganized, rude and left me hanging with no medicine or care abruptly at the end. Do NOT recommend using them."

"Emily was our nurse clinical liaison and was remarkably friendly and helpful. She explained everything we needed to do and was very thorough and nice. Emily was extremely knowledgeable and answered all our questions with ease. We felt fortunate to have Emily as our guide and were very impressed with how kind and efficient she was. Thanks again, Emily… Also wanted to take a moment and thank Sarah who has been great with helping to assist us as we needed additional medication at a later time. She has been super nice, extremely helpful and very courteous and professional. Y’all are killing it, Paragon! Thanks again for everything!"

"If you get the opportunity to work with Jessica Wells, take it! She went above & beyond (on her day off) to help my client obtain the formula & feeding tubes she needs to stay healthy. Within four days of contacting her the supplies were shipped out. Without Jessica, my client would have been sent to Hospice care. Thank you, thank you, thank you!"

"I am using Paragon now and it is a nightmare. No one returns calls and it takes a long time to reach anyone. I’m about to run out my anabiotic the day after tomorrow. They grossly inflate the cost of the injections and pass the cost on to me,. I have been trying for days to switch to a new company they told me they would transfer the required documents to my new company and they have not. They are non-responsive and incompetent. I do not want them taking care of my health. My entire experience has been needlessly, stressful and unkind."