CVS Pharmacy 13510 U.S. 290, Austin, TX 78737

"Awesome pharmacy assistance! Store was exceptionally clean and orderly"

"This pharmacy is utterly inept. They‘ve messed up our prescriptions countless times, yet we continue coming back due to the convenient location. Never again. Today they charged me for 3 bottles of a prescription when I only ordered 1, and they refuse to give me a refund. I was surprised at the price but she said she double checked and it was accurate. Then I got home and opened the bag to find 3 little bottles instead of 1. Went back and spoke with the same woman that did the original transaction and she said the pharmacist refused to refund me $120 for their own mistake. I’m livid and want to warn others. The convenient location is NOT worth the time and money you will waste here, not to mention the risk of them getting your medication wrong, which they’ve also done to us in the past."

"Dirty. Do not follow basic cleanliness protocol. I watched through the glass as the lady placed the open bottle of my medicine against her face between pill counts as the medicine went on and out. No gloves either as she touched the opening of the bottle."

"Called the pharmacy to make sure my prescription was ready. They told me it would be ready in 30 minutes. I came by an hour later (30 minute buffer just for good measure). Sure enough, when I get here they tell me the prescription is not ready. This is the THIRD time this has happened to me at this location."

"Nothing like going to check out, and the person behind the counter is stuffing their face with Chick-fil-A. Don’t bother wiping off your hands. Go ahead and grab all my items with your greasy hands why the other employee tries to fit a whole sandwich in her mouth with one bite. Besides this, this CVS seems to always have a low supply of pharmacy items."