Walgreens Pharmacy 6911 Ranch Road 620 North, Austin, TX 78732

"Why does everyone in the pharmacy seem so stressed and angry? I’m guessing they are short staffed? I’ve called with basic questions and it’s not been pleasant on multiple occasions with multiple employees in the pharmacy."

"Ben was just wonderful. He made my new passport pictures and I just loved talking to him. I wish I encountered more people like that!"

"Since moving to this part of town Feb 2022 I consistently have issues with this pharmacy. There’s always an issue with my refills and 2/3 times the staff is rude. I’ve never had an issue at any other Walgreens."

"*** Extremely discourteous as a health care provider and horrible costumer service @ the pharmacy *** I wanted to vaccinate my 12 years old son. Made an online appointment. We were asked to download & fill out a form & take it with us. when we arrived they voided the from & asked us to fill the very same form on their printed letterhead. After a short waiting when it came to take the shot my son asked me to take a picture of him which as soon as I took my cellphone out the pharmacist reacted very rudely and asked me not to take a picture while we're in the injection area. When I simply asked: "why?" He said because it's his decision and I can't ask why..!!! I tried to explain that I wasn't going to have him in the photo but he stood up and asked me not to argue, and threaten to cancel the service which I responded: "wherever, I don't care for his service anymore" and we left the pharmacy without taking the shot"."

"Not as well-stocked with items I usually go there for (ie: makeup and cleaning products). However, the staff is always very helpful and friendly."