Walgreens Pharmacy 3921 West Parmer Lane, Austin, TX 78727

"Changed with a move. Doing OK"

"Literally everything in this Walgreens costs twice as much as the same products found in HEB down street. I'm shocked every time I go here. I won't make the mistake again."

"Wow, the pharmacy staff is so rude here. Just went through the drive-thru pharmacy (2nd attempt) and they are not only impatient they are unprofessional. The process of pre-paying via the app is admittedly clunky and glitchy. So I'm trying to pull up the code that's necessary for them to enter in order to process the transaction as prepaid. Well the app assigned one single code for two different prescriptions. So the rude pharmacy tech tells me the codes were emailed. They hadn't been emailed they were only visible via the app. In the process of me explaining she kept cutting me off and being curt. So I asked politely if you could give me a minute I can explain. The codes were never sent to me via email I have to pull them up in the app. So I pull up the info in the app and give her the code. She starts to dispense the prescription. When I indicate that's only one prescription she's like well you should have another code. I tell her I don't have another code it's the same code for both prescriptions. Again the app is glitchy. Rather than trying to troubleshoot or resolve the issue the pharmacy tech was being so impatient she was just going to try and make me leave without feeling my second prescription. So then I suggest trying the QR code. She reluctantly accepts my phone to scan the QR code and it works. No acknowledgment at all that she wasn't even trying to be helpful.Then my prescriptions are given to me and literally as I'm trying to say thank you and at least leave the interaction on a positive note they put up the sign and shut the window almost in my face. So rude! I can be hardcore when people are rude, impatient, and unprofessional. They essentially treated me like I had inconvenienced them for showing up to fill my prescriptions. Not cool. I'm going to transfer my prescriptions to CVS and never use this location again."

"I rarely review places such as convenience stores, grocery stores, gas station, etc but this man TURNER was absolutely above and beyond. So back story I usually use a different pharmacy but this location had my name brand in-stock and due to a job change I’ve been paying out of pocket for my medication which is drastically more expensive. Turner tried a handful of coupons and codes to help save me money (though unsuccessful). He had an upbeat attitude, friendly with the other people in line (even addressing some by name from previous visits), and when the line kept building he (unlike his coworkers around him) maintained a smile and positive attitude. Again I don’t write reviews but seeing how much he was willing to help as opposed to my previous experiences with the pharmacy staff I have to commend this employee for being so kind and helpful."

"The lady was slow and not helpful at all."