Cortland Walnut Hill 3503 West Walnut Hill Lane, Irving, TX 75038

"Stopped by to inquire about an apartment and was greeted by a little sassy queen at the front desk. For some reason she (he) seemed to have a problem with me asking questions about a new apartment. What’s with the condescending smart mouth having tone of voice? That was not necessary AT ALL."

"My experience with Cortland Walnut Hill has been more than amazing!!. My leasing agent is Chauncee he took me on a great tour, went above and beyond to help us find exactly what we needed. Chauncee is so professional and always available to answer any questions. I had the best leasing experience thanks to him!!!"

"I’ve had an issue with this property and its management since I’ve moved in last September. My significant other and I were told that the model he was showed and we later signed for had 2 car garages. Only to find out on move in day it was a single car garage. Hannah you as the leasing consultant that informed of us that lie. The garage was also not painted like promised, the carpet had to be cleaned as well, and loose door knobs. This was a big frustration because I tried to get Hannah to provide my bf with a walk through prior to us moving in and especially since I was moving from Nashville. Yet, it didn’t happen and we moved into a place that needed to still be turned over. Within our first couple of weeks there, I was going to the wrong mailbox assuming that I just misplaced the key. Well, Hannah had actually put the wrong mailbox # on our move in packet. We’ve also had an issue where we needed to call the after hours support for a garage lockout. Since they failed to replace our garage key in time before we left for a day trip. We ended up paying 350+ for the lockout. The water in the bathroom sinks smells really bad. Tubs stops up easily. They don’t enforce their staff to clean up the property. Trash is left out on the lawn days at a time before picking it up. I had to actually complain about dog poop for them to reinforce residents to use the bags. Overall I would rate this place a 3/10. The 3 comes from how well we decorated our unit. Soon after Hannah became the property manager, and child I don’t know how. But blessings aren’t dictated by man."