Jiffy Lube 1806 East Riverside Drive, Austin, TX 78741

"I recently took my car to Jiffy Lube Riverside for an oil change, and honestly, it turned out to be a fantastic experience. They didn't just change the oil and send me on my way. They actually took the time to give me quotes on future repairs. It felt like they really cared about my car's health, not just doing the job and moving on to the next customer.The staff there, especially Timothy, Jesus, and George, made a huge difference too. They were so welcoming and made sure I felt comfortable and informed throughout my visit. It's not every day you come across people who make you feel like you're more than just another task on their list.And the speed at which they worked was impressive! They got my oil change done so quickly without compromising on the quality of service. It's clear these guys know what they're doing and value their customers' time.All in all, Jiffy Lube Riverside gave me more than just an oil change. They gave me a great experience, complete with genuine care for my car and outstanding customer service. I'd definitely recommend them to anyone. They're not just good at what they do; they make you feel welcomed and valued, and that's what sets them apart.""

"Yes, I went and viewed the service people through the window as they worked on my vehicle, and I observed one of the service members vaping inside of my vehicle. I tapped on the window and asked her why was she smoking inside my vehicle she stated that she was not smoking that she was vaping, so again I asked why was she vaping inside my vehicle when I had food openly in my vehicle and she walked away I asked the service member and saw the office. Where was the manager and he stated oh, he’s outside and that was a person who the young lady was speaking to it was a manager who checked me out and no time was there an apology for his team member vaping inside my vehicle as they worked on it I am very disappointed at this service center for them to allow their team members to vape inside of a customers vehicle, and I would no longer Use this Jiffy Lube location and will advocate for no one else to use it ."

"While waiting for an inspection an auditor came in and announced himself to the manager. I actually was glad to see the QC being checked. He didn't say much, just seemed to go about his job. I was out in record time. Very professional! Thanks, K."

"I’ve visited various Jiffy Lube locations, but the one on Riverside stands out for its consistency and exceptional service. The staff here, especially Jason, go above and beyond with thorough inspections and are always eager to help in any way possible. Their dedication to customer care assures me that I’ll remain a loyal Jiffy Lube customer as long as I’m in Riverside. Highly recommended for anyone seeking reliable and friendly car maintenance services!"

"I was greeted upon pulling into the parking lot. A nice young lady looked up my information quickly and situated my requested services. She told me it would take about 25 minutes which as substantially shorter time than other places I’ve been for an oil change. I had brought a book to entertain myself, but the whole thing maybe took 15 minutes. On top of the speedy service, they had vacuumed out my front floorboards. I was really impressed."