Roger Beasley Mazda South - Service Department 4506 South Interstate 35 Frontage Road, Austin, TX 78745

"Stopped in to pick up a couple of small parts I ordered. It was quick and easy--I received a call to let me know they had come in, and they were ready and waiting. Very friendly staff. The reason I didn't give 5 stars is that the prices for the parts were about 50% more than shown online. According to the receipt, that online price appears to be a wholesale price, but that wasn't clear on the website. The total price was still low because they were very small parts, but that would make a big difference on more expansive items."

"I kinda like that you have to have an appointment for service, but it also is daunting when I have a quick issue that I'd like to address. The folks here are friendly and professional and right on time."

"The best service I have received! Professional, affordable and transparent service. My car feels like new every time I take it here. They have a good waiting lounge with complimentary coffee, snacks and water."

"The Mazda South service department is phenomenal at customer service. They are the opposite of “nickel and diming”; they strive to do right by you and ensure that as many repairs as possible are performed under your valid warranty at no cost. (Prices are fair for anything not covered too.)"

"I was very disappointed in the communication for our vehicle repair. Our vehicle wouldn't start Monday afternoon and we called and they said we could have it dropped after hours, we did that and after the holiday we spent the next day calling and getting no answer and no return call, finally got thru and they never checked the overnight drop so they had no idea our vehicle had been sitting there for 2 days. Once they knew they had the vehicle everything went great and it was repaired quickly. I really wish there was a better communication so that these issues could be avoided. Other than lack of communication the service is great"