Caliber Collision 12322 Ranch Road 620 North, Austin, TX 78750

"They were very professional and helpful. I appreciate the updates sent via msg about the work done on my car. They fixed it as they told me and It was done 2 days before the expected date.. It looks like new, and they did a great job! The only issue is they broke a small plastic piece in the trunk when they reinstalled what they removed before...and it doesn't look good! But they orderd the replacement part as soon I told them...the service advisor Jake was nice and responsive, and said that this issue will be fixed quickly! So had to go back there to get it fixed . Also I was surprised to see how much it costs to fixe a small thing..I guess these are the rates here in north Austin..fortunately everything is paid off by the insurance!"

"Very slow and poor communication. I was in an accident and my insurance recommended caliber so I took my car here. It took 2.5 months to complete the repairs on a very common model of car and what I was told was a “routine rear end and suspension” repair. I understand supply chain problems and things can get delayed but that wasn’t the problem. It took 6 weeks from the time they told me they had all the parts delivered until it was done. The mechanic “found” more work that was needed….twice! It was a month past the initial estimated date when I finally got the car back. And for the last two weeks every day I called them (since they never messaged me) and every day I would get another excuse why it wasn’t ready yet and a “just one or two more days”. I will never use these clowns again."

"I Waited some time before I did a review. I’m overall very happy with the services. Danny did an amazing job. I went to Colorado recently and my car was great the whole trip! Justin, who helped set a time up for the estimate as well as the repairs was so friendly. Everyone I encountered was very kind. I would definitely come back. Thanks, Danny for doing a wonderful job on the repair!"