Boot Barn 24421 Katy Freeway, Katy, TX 77494

"BE SURE TO CHECK YOUR BOOTS! Asked for a discount due to the wear of them looking very used and Grace plus the manager said no. Not even the taxes off as a courtesy."

"My daughter needed some boots for a dance, so we decided to visit Boot Barn for the first time. When we walked in, the atmosphere wasn’t so welcoming. (After I invited the Holy Spirit in, I felt a lot better). We picked out a pair of cute boots, my daughter wanted an outfit. Lesly approached us and offered assistance. After telling her my daughter’s style of dress, Lesly picked out several cute tops. We loved and purchased them all. She was amazing. She’s down to earth, smiled, and was genuine the entire time. My daughter wants to shop at Boot Barn for “back to school” this fall. We will open a Boot Barn credit card and max it out with Lesly."

"I buy a lot of things in boot barn, personal, family and Friendship, I always apply for tj and I am never registered, finally a very kind lady helped me with patience and I already have my tj many grs, to continue buying"

"Only great experiences at Boot Barn Katy! I am hard to fit and was about to give up when Asst Mgr Jennifer asked me if I would wear a men’s boot (my feet are wide). She found me a pair with leather soles for dancing that were very comfortable. Later, I came back to the store to return some insoles my husband did not want. Andrea was so nice and helpful! I was also assisted by Payton Polnac who was one of the best salesmen I have ever been served by. He helped me get those hard-to-place arch support insoles into the boot by “folding it like a taco.” When I noticed a spill, he quickly dried it up, put a caution sign over it, and said “thanks for calling that to my attention.” So courteous and polite! I also shopped for dresses and was assisted by Kaitlin. She really listened to what a was looking for and helped me find it. Then she put some selections on hold for me so I could try them on later. In conclusion, every staff member who served me was friendly, aimed to please, and was genuinely helpful. Boot Barn hires the right kind of people and trains them well by example of their management. I will never go anywhere else for country western wear!"