Sears Appliance Repair

"My Sears technician diagnosed my challenge immediately. Sadly they do not carry compressors on their trucks. The part (still under warranty) was shipped to me in less than a week. I did have to pay the labor upfront (Sears’ policy). They scheduled an appt to place the parts 3 business days later. He brought an assistant. They both wore shoe covers. They were efficient, professional, polite, and clean. Very pleasant to deal with."

"Quick and efficient. Showed me (and saved for me) the defective parts. Explained why it happened and had everything in his truck. Explained benefit and recommended frequency of a tune-up on the appliances. Even performed them during this visit without having to reschedule. Very pleased."

"The technician was efficient, polite and got the job done. The Sears maintenance program has been a blessing in these challenging times. Sears is also superior to its competitors for quick response. We called yesterday and they were here this morning. Without calling anyone out specifically, Sears is far superior to others we have tried."

"Earnest was great, but I would not suggest this service ever! I must say he really seems to know what he’s doing. Sears home service used to be amazing, but they seem to have outsourced absolutely everything. We will hold the accountable to finish this job but will never use them again under there current business model. There is no chance of speaking with an actual human. We lost an entire fridge and freezer because they kept delaying our service, and we have spent near $1,000 already."

"Jason was awesome, he's super professional and knowledgeable! Highly recommend him. He actually showed up ahead of time. Thanks Jason!"