Valvoline Instant Oil Change

"This is the second time I've given you the opportunity to earn my business. I came to the front of the line and was then told to back up and move to another line. This isn't how the works. If someone isn't out there directing customers to a line, they get the one they pull into. Second time I've been bumped at this location. Not again. Update: Your reply to the review is appalling. That was absolutely not the case. When someone is repeatedly "Bro" to another customer and simply tells them they will get them in, I'll "Just move the dude next to you." Your response isn't close to what happened. Zero apology and zero acceptance of responsibility is why business's in America are failing right now. To be clear I never had a question. I do not recommend this location for oil change or any other service!"

"Went in for an oil change. The guy was having a hard time getting the oil filter off but I thought that was normal. Got home and oil is leaking from the filter and the drain bolt."

"The staff was friendly and the price was right, but I spent about 30 minutes waiting to be helped and then about 25 minutes getting my oil changed. It seemed like maybe the staff was being trained, though. I’ll still be back! You’re probably going to wait that long (or longer) wherever you go, so can’t beat the ability to just sit in my car."

"The entire team is fantastic! They are speedy, friendly, professional, and caring every time I visit! The person helping us last time took an extra moment to ensure my son was having fun and explained the process thoroughly! I can’t imagine getting my oil changed anywhere else!"

"Joe was excellent and service was great. They pull the oil from the top so they don’t have to touch your drain plug. I see some people complaining about how long they had to wait, it’s not their fault if there’s a line. Once you’re in, it’s quick. They also noticed an issue and informed me of it so that I could have it taken care of, that alone is worth coming here. Will be back in the future."