Honda of Fishers Parts & Service

"Craig was very good and nice"

"We came in for an 11am service appointment for our 2015 Honda Odyssey for an oil change and to change the transmission fluid. Was told $170 in the bay when I checked in. Got a call for some recommended service and declined just until a later time but added a $5 rear break light. Came in and bill was$294.88. They rotated tires as well as balanced front wheels and inspected some other things. I'm not sure if this price is really high or if it's normal I just like to share with the general public in an effort to provide a fair review. I gave 4 starts today because when I arrived in the bay I stood for nearly 10 minutes before anybody acknowledged me yet there were numerous people at their desks sitting down through the window pains I could see. I might be old-fashioned, but a quick hello is something I expect rather than standing there feeling out of place and not wanted. Simply let me know you will be with me when you can but dont tell me after I have been standing 10 minutes for a scheduled appointment. Had they acknowledged my presence I would have given 5 stars. I always write reviews."

"My vehicle broke down while in the area for a business meeting from out of town. The service center fit me in the next day. (Another Honda dealer said it would be a week.) They recommended a towing service that only charged $90, when someone in my position would have been forced to pay a couple hundred. The service rep treated me like a local customer even though he knew I was from out of town. Classy and high integrity service center."

"Scheduled my car for repair but didn't bother to call me before my appointment to tell me my parts were indefinitely backordered. Wasted my time."