Fairfield Inn & Suites by Marriott Detroit Farmington Hills 27777 Stansbury Street, Farmington Hills, MI 48334

"There was absolutely nothing impressive about this hotel. Specifically booked it because of pool and hot tub. Called day before arriving to make sure both were open. Was told yes. Upon arrival both were closed. In addition the hotel was under renovation so pounding and banging early in the morning. No ice machine working except on 2nd and 3rd floor but entire 2nd floor and some of 3rd was closed for renovation. Staff friendly but incredibly unhelpful. Nothing given for inconvenience. Would not recommend and suprised Mariott puts there name on it."

"Hotel is still under construction all of second level. Beautiful modern room and shower. Work out area and pool are very convenient despite the aged equipment and two person capacity."

"So the hot tub was closed even though I called 2 days before and confirmed everything was open. Thankfully I got a hottub in my room. Breakfast was what would be expected at a hotel. Nothing special. It was overall a good stay. I have stayed at the particular location a few times and they are renovating right now so maybe something happened with the hot tub"

"Brie Friday night check in needs customer service training. I called Thursday and asked about hot tub. Front desk said it was operational. Checked in Friday and apparently it's out of order. I was given a main floor jacuzzi room that didn't work. Room was loud. Saturday morning asked for a manager and was told " they don't work weekend's " Faye was extremely helpful moved us to another quieter room . Hotel is under renovation and wasn't informed of this until check-in. Brie said " you should have checked website ". Faye made my experience much better and was a awesome employee. I left message for manager to call me Monday and a week later no one has addressed my concerns. Apparently a marriott isn't a marriott anymore. No management on duty on weekend's when it's busy Thanks Fay for making it right for our anniversary weekend"

"Very dirty! Trained to work there with my 8year experience of cleaning, & didn’t want to stay! Head housekeeper wanted me to clean furniture with air refresher as if germs were not present. Half cleaning & rushing me thru the process…they must be family because when I tried to correct the trainer to the boss “woman”,(lol)she walked away from me as if it didn’t matter…horrible place to want to sleep at!"