VIVA 3700 Pacific Point Place, Fort Lauderdale, FL 33309

"Stay away. They will enter the apartment without notice and steal your belongings. I notified BSO and not even an arrest has been made. The officer truly didn't care to take action either. Broward is no longer a good county to live in anymore. In response to the VIVA (OWNER) that replies to everyone on here. YOU DO NOT CARE SO STOP PRETENDING TO! YOU'RE HIRED MAINTENANCE CREW DIDN'T CARE TO STEAL MY BELONGINGS AND CASH. STOP LYING AND PRETENDING THAT YOUR COMPANY CARES FOR THE COMMUNITY!!!"

"Ain Been Here for 4 months yet. And tbh ion even know where to start...well 1st off EVERYONE WHO LIVES IN THE COMPLEX IS MISSERIABLE all because WE WERE BAMBOOZLED into false advertising of the actual unit we were expecting. The Black Island chick that never does her hair in the front office has the worst attitude in America... she can care less if your house is on fire as long as she get her tiny paycheck every I don't know week, 2 weeks she's right there front and center every time you walk in the last time I went in there it almost went left and an altercation almost popped off because she thought she was talking to someone with any without knowledge about renting and leasing when I've been leasing Apartments since I was a teenager something I gave up years ago because I'm a grown woman with my own business!!! Now my apartment EVERYDAY is growing black mold and white mold to the point I'm living out of hotels spending money to stay alive and survive on top of the fact the leasing agent could care less that I am disabled I have been bullied since I first moved in here oh yeah and the woman Christine who quit after she verbally told me while giving me a tour of the false advertisement apartment which I thought was very unprofessional but I didn't say nothing at that moment. 2 weeks later I go up there to get a mailbox key and speaking of that the previous tenants broke the mailbox broke into my mailbox 3 weeks after I moved in they switched the keys and I just checked my mailbox last night they're still breaking into the mailbox. I have so much more to say but I don't even feel like wasting much more of my time or yours with reading this review when the facts speak for themselves especially when you look this complex up and it only has 2.3 stars(FOR A LUXURY COMPLEX) that should show everyone that anyone who lives here and they're making positive happy sweet remarks about this complex they are lying we have well over 10 amenities that we have to pay for outside of our basic rent amount that we aren't even allowed to touch the only thing the tenants can do out of all these amenities that we have to pay for outside of our base rent is used pool, hot tub,and the gym who sometimes all of their equipment has a letter on it saying "out of order" all I'm just trying to figure out when did rent started to fluctuate as if it was an FPL bill outside of my base rent I pay almost $400 in fees from this complex for things that I don't even know, haven't used or even heard about, so while this black mold is continuing to grow inside of my unit on top of my health already being compromised and me being disabled and they can care less I will have to start my legal process because they don't pick up the phone they don't return your phone calls they ignore you all my work orders and before I die I would rather do what I have to do legally because this place needs to be condemned and shut down because all the statements that I heard from The Neighbors... PS 2 months of me living here BSO raded my neighbor's house for CHILD PRONOGRAPHY and KITTY P*** and 2 weeks later moved the guy in that same unit and I found him and I told him what happened because my cameras caught the whole raid and he verbally told me "is that why the paint smell is so strong in this apartment"... I said yes because someone just got raided in the apartment complex didn't even know until they put his eviction notice on his door so that shows you how proactive they are with their residents they can care less about what's going on in your unit all they want is their money which is something they're not going to get next month if this issue isn't addressed because I'm tired of being bullied and I'm tired of wasting my money at a place I can't even enjoy so yes I already started my legal process hopefully this review will catch their attention and they would do something about it... let me just show you guys a prime example of how my life and my property and my sanity is being damaged buy an unhealthy place to live in by LAW!!!"

"My experience hasn't been the best. The security gates are still not working. Prices have significantly gone up including amenity fee charges for amnenties you're not able to use. The website advertises that this property is the perfect blend of "luxury and location" however the grounds are unkept and it's embarrassing to bring my guests over as you can see by my photos. The grass was finally cut the other day but all the trash was left behind. I am so disappointed as the property has great potential. Update: I went to the office on Sat Oct 2, 2021 to speak with someone about the issues but again - no resolution. While I was there I mentioned needing to use the pool on Sun Oct 10 as my nephew wanted to celebrate his bday there. I was told the pool would be open on Sunday Oct 10 and that they would try to clean/service the pool on Fri Oct 8 so that it would be ready for Sunday. Well on Sun Oct 10 we went to the pool and it was closed/locked. My nephew was completely disappointed. I went back and searched my emails and there was no notification from the property management that the pool would be closed on Sunday Oct 10. This was disappointing to see especially since it's the 1st time since leasing that we decided to use the pool. The last communication I received re: Pool Rules Reminder was on Mon Sept 20 and there was no mention of the Pool being closed on Sundays. In fact, there is a bullet point that states " Pool hours are posted at the pool" and the sign at the pool says "Pool Area/Hours: Dawn to Dusk". Other residents were disappointed as well and they just jumped over the fence to access the pool. See my photos attached. Why am I paying amenity fees for amenities that we are not able to use? I've tried reaching the office several times and no one has taken the time to return my call or address this issue. The times I did speak to someone I finally spoke to Mariely in the office and unfortunately she was disrespectful and dissimive to my concerns and feedback. I'm disappointed with the Viva Apts for not looking into these matters that are taking place at the property especially when Response from Owner is to contact them to discuss these matters and when you do there is no resolution."

"I’ve lived here for a year , worst mistakes of my life. We were paying almost $2000 for a one bedroom apartment which was unbelievable considering how dirty, and unsafe this place is. 2 people got shot and killed in different occasions while I was living there. They should be ashamed of themselves. I bought my own house so quick and break my contract and promise myself I would never live in an apartment again. These people make me hate living in apartments. Please do no move there because you will regret it. You’ve been warned. Edit: I forget to add these pictures.I was so embarrassed to invite people over . When I complained to the manager ,nothing was done about it"

"If I could give 0 stars I would do it to spare you all the bad living that I have had to go through. Please FOLLOW THE REVIEWS and do not move here if you are looking for a place to live in peace. ALL the buildings are full of garbage everywhere, discarded food and even diapers with excrement, plus there are flies and insects in the apartments as a consequence, and it is a problem that I was promised to solve almost a year ago that I moved here, and believe me, none of this is true! As if this were not enough, there are homeless wandering in the halls, there is always a police scandal because there is too much vandalism, crime and domestic violence fights. A week ago there was a man in my building outside my door with a machine gun and the management offers no response and no guarantee of security. Due to all these problems that I manifested to the office management in multiple occasions and not seeing any positive result, I decided to go to the office, I spoke with the Manager, we asked nicely to terminate our contract for the above mentioned arguments and she refused to do it, her only solution was that I pay the fine 2 months of rent or simply give 60 days notice of my intention to vacate, but I still had to pay the monthly rent until the contract expired, which is absolutely NONSENSE! Anyway, I hope this can help save someone from the hell of living in this disgusting place."