Emerald Coast Property Management

"I have appreciated everything they have done for us with getting our house marketed for rent, and then filling with renters, even handling the ups and downs and always reassuring us. They had our backs through the entire process, and I will continue to trust Stevie and Lakin with my home for the foreseeable future. They always answered my questions and had information at the ready. I would highly recommend Emerald Coast Property Management because they don’t charge fee after fee for homeowners and the team is well versed."

"Great company to rent from. Lakin the property manager is honest, understanding and caring. I always recommend this realty to anyone who is looking for a home."

"Our leasing agent was Lakin, she made everything so much easier than the other agents I have worked with and got us into the house we wanted. I would recommend her to anyone!"

"Military PERSONNEL AND FAMILIES BE AWARE!!! Stevie mcinnes, LAkin deveaux, Buffie, Summer are all unprofessional liars. Don’t believe the fake reviews written by their employees, friends, and family members to bump their rating up. I recognize the names of some of the reviewers. Do NOT leave your property in the care of this company!! Attention potential tenants…DO NOT rent from this dishonest company. they tried to come for us to replace a sewage pump for over $5000 after the fake plumbers they sent out said the grinder pump was going bad. The unlicensed plumbers they use work on commission, so be aware. This company is notorious for claiming negligence on the tenant, but fails to mention their negligence.We took them to small claims because we knew they were lying! The company owner Stevie Mcinnes, her daughter Lakin, and Buffie then flipped on the homeowner, and said he was the one wanting us to upgrade his pump. THAT WAS A LIE, HE WAS ONLY GOING BY THE LIES THEY WERE TELLING HIM. In the end, the homeowner, who is a military member stationed overseas felt they were lying and not telling him the whole truth, reached out to my husband, who is also military. They spoke and quickly realized that Lakin, Buffie, and Stevie had been lying to him and us as well. In the end we were able to get a second opinion, which we had been requesting the whole time. The septic company that was sent out for a second opinion said the pump was in great shape and was not going bad! We knew this the whole time, because we hadn’t had any issues with the plumbing since their fake plumber came and unclogged the system. One last thing we took great care of the home, and I have pictures to prove it. We didn’t even walk in the house with shoes on. They are charging us $650 for a deep cleaning fee, $120 for carpet cleaning, and $100 claim letter fee. What is a claim letter fee?? We were in the middle of a PCS so honestly we let it go, obviously they needed the money more than us! Again, they are blaming this on the homeowner. To charge $650 for a deep clean fee, one would think that we left the home in disarray. We were not expecting the whole deposit back, it’s not about the money because we’re ok regardless, but it’s about principle at this point. We even cleaned before we moved out. Also they are not responsive to maintenance calls, and the whole 2 1/2 years that we lived in the house, we never heard from them until we did a renewal of the lease at year 2, and EXTREMELY UNPROFESSIONAL! We have NEVER had an experience with any other property management company until we encountered Emerald Coast PM. Also, be aware they have their employees and friends post glowing reviews for their company as well, so don’t believe all the good reviews. We are so glad to be done with them!! Good riddance, and good luck to those that have left their property in their care!!"

"The team at Emerald Coast Property Management are amazing! Lakin is my property manager and she so friendly, very helpful and a true professional. If you are looking for a company that takes care of the renters, look no further than Emerald Coast Property Management."