CVS 9975 Lake Underhill Road, Orlando, FL 32825

"I’ve been coming to this CVS for 5 years now. I have never once not received great care. Staff is very sweet, knowledgeable and have always gone above and beyond for me and any requests I’ve had. They’ve greeted me and made me feel welcome. Customer service has always been top notch."

"Pharmacy is run terribly. Wait to drop off a prescription is usually more than 20 minutes. And prescriptions take forever, in comparison to other places, to be ready. The entire pharmacy staff seems to have no idea what they are doing. The whole long line of people inside is just because no one can get their prescriptions properly from the drive-in lane. Probably just a head pharmacist/manager leadership issue. All the staff just seem confused."

"The most horrible pharmacy! I scheduled a vaccine over a week ago, I took that day off from work in case of soar arm or anything, received confirmation for my appointment , one hour before my appointment I received a text stating ( for unforeseen reasons we had to cancel your appointment)? I wasted my valuable day off, called CVS corporate, they have no clue what is happening with this pharmacy. Avoid this pharmacy at all costs."

"Prescriptions are always out of stock. Lines that last long ways. Incompetent pharmacy staff and management. By far the worst pharmacy ever. Whoever manages this pharmacy should be fired!!!!!! And for a company that post BILLIONS in profits it’s obvious they do not spend on keeping store clean and sanitary. Disgusting dirty store. Or care about safety."