Animal Veterinary Hospital of Orlando 1320 West Oak Ridge Road, Orlando, FL 32809

"Coco got sick. We don’t know what she got into but Warner we called the veterinary hospital. They were more comforting and reassuring that they can see me ASAP with a couple of meds and some fluids for being dehydrated. She’s back to her self great job!"

"Philip is INCREDIBLE, he’s so kind, always smiling, empathetic, and charismatic. He makes going or calling the vet a wonderful experience, even in moments of distraught he finds a way to make you feel understood and his patience is beyond. Thank you to you and to the whole vet office for treating our fur kiddos with so much love. Dr. Bruce thank you for being kind and so informative to us and explaining everything that we need to do in order to make sure our fur kiddos are safe and healthy. Thank you all!"

"Customer Service is not good. The people who handle the front desk answering the phones are rude. I asked a question is there a Dr visit each time you come to the Office and the lady acted like this was a debate and start explaining how you pay Dr visits when you visit your Doctor. I did have to refrain once again and state I am not debating I am just asking a question. This is the second time I have gotten a rude person to assist me by phone. I have been to the Office several times with my Pugs and it don’t get any better. I don’t know if it is just certain people they show high regards to them others. But I would say they are racist, arrogant and not so friendly. One time visiting the assistant to the Dr called my pet puppy pug a thing when referring to her. I didn’t say anything. I like to observe and see if what I am experiencing is true and it is. The Dr once told me that they are trying to ban breeding pigs because of sos and so and I am like okay they made the dogs and now they want to stop making what they made like if this is my problem because I have Pugs. Anyway I have tried and I will take my services elsewhere. Not gone continue to pay for services as if this is the only vet around. I just like to give everyone the benefit of the doubt, but when it’s repetitive and it’s the staff in general that is rude and unfriendly it says a lot about the Office as a whole and manner in which they treat certain people of color. All dogs and animals come in different colors that they see so we should not see color as an issue but that don’t stop prejudice practice like the Office staff and Doctor who leads by example. Blue Pearl May cost more but the service, compassion and empathy is 5 stars.Appreciate your call back Sonya to see if we were booking but no thank you. I have had enough mistreatment for my money lol"

"Have been a client here since 2006, this is absolutely the best practice in Orlando if not all of Central Florida. Dr. Bruce and his staff are rock stars. They are always kind and professional and have given us the best care for our pets. Their pricing is fair and on point and you can guarantee they will never charge you for something you don’t need and they give you facts about your pet’s health very straightforward which is so valuable and appreciated. I absolutely consider the staff and Dr Bruce a part of our family."

"Dr. Bruce and his staff are so caring and great with my chameleon Yoda. He's knowledgeable and gives helpful advice. Takes the time to go over husbandry carefully. Affordable as well. Can't thank them enough."