Town Center Shoe Repair 400 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

"Outstanding service at Town center Shoe Repair! They transformed my worn-out shoes into almost new. Quick turnaround, reasonable prices, and the attention to detail exceeded my expectations. I'll definitely be a repeat customer."

"The owner was friendly and did amazing work at reviving the soles of my old boots. He even polished the boots as well, highly recommended!"

"I dropped off my favorite pair of boots—beat to hell—and they restored them beautifully. It cost $55–but a lot of that is probably due to the new soles they put on the bottom. I’ll attach photos—the work is just gorgeous. There’s no question about the value for the service, but a pricing guide on display in the store and/or a website would make the process a little easier to navigate."

"Prior to getting any work done on my shoes, I called several times and kept getting a voice mail. I finally left a message after thinking how busy could they be at the beginning of their shift. When I finally received a callback, the guy on the other end was very nice and polite and made me feel assured that I would get an outstanding job done on the scratch marks on my shoes. When I took my shoes in, the guy who assisted me was not friendly and courteous nor did he thank me for my business. I left thinking if this was the same guy that I spoke to over the phone, his demeanor certainly changed after we met. Since it's conveniently close to wear I live, I decided to just keep shoes there and see what the end result would be. Within 24 hours, I went back and picked up my shoes. My initially reaction to the work that was done was not good. The shoes looked the same. The scratch mark was still there. No words barely came from the guy. I had to ask for a bag to put the shoes in. Needless to say, I will never do business with this company again. After leaving the place, I called the company and got another voicemail. On the voicemail, I told the guy how unpleasant my experience was and told him I would express my experience online. When he returned my call, he apologized for the experience I had and said the guy who assisted me was not him. It was a guy who can't really speak English. My suggestion is please don't base rudeness on someone who can't speak English. That's an insult to those who second language is English or can't really speak it fluently. Rude behavior is rude behavior. Also, don't oversell something just to make a profit."