Journeys

"Went into store to check out some van shoes. Like the price and wanted to see if they had the size I needed. Turned around and seen the employee on his phone and so I stood there waiting for him to get done. 5 minutes went by and he never once looked up or asked if I needed help. So I put the shoe up and walked out. Still was not recognized as I walked out. Went somewhere else and bought the shoe. Paid a little more but at least I got the help I needed"

"I am a HUGE Prince fan and I found an adorable Prince t-shirt here! Nice selection of sports shoes."

"Journeys, in Town Center Mall (Kennesaw, GA) has an employee named Katie... If you want the best customer service with an awesome, uplifting, positive attitude, you MUST ask for Katie! She was so nice, I bought more shoes than I actually came for, just because her service was so awesome! I sure hope she gets commission, because I'll be back to buy more... Just because of her! I hope Journeys management reads this and rewards her for her A1 service! THANKS FOR EVERYTHING, KATIE!!!"

"Wonderful customer service! I called before I showed up to the store and they picked up the phone quickly and were able to answer my questions with ease! Lily even sold me on some glow in the dark socks! Good place for unique shoes"

"There's something about the set-up of this store and the merchandise that makes you feel rushed and agitated. The music was catchy 90's pop, which I liked a lot, but I didn't want to sit down and try on anything. It didn't seem worth bothering the sales clerk, who never greeted us, as far as I can remember. An ideal buying situation here would require a customer who has to be somewhere in 20 minutes and needs any pair of shoes in any style, and they don't need to wear the shoes more than once."