JD Sports

"Horrible customer service! I called to Check status of my order and was on hold until I eventually hung up. I drove to the store to see if I could just ask for a status since I was around the corner. Order was not ready even though it was supposed to be ready the day before."

"WORST EXPERIENCE EVER...INCOMPENT STAFF AND MANAGEMENT. Unorganized, inefficient, slower than molasses, no sense of urgency, uncaring, lackadaisical, and overall...poor professionalism. The staff couldn't care less or locate anything...even one shoe, that was supposed to be already in the box. The manager, Tamara told me to "expect this during the holidays, and that I should expect this" Really? If anything...a good manager would prepare herself and staff for the holidays and strive for customer satisfaction. Her team found her to be funny, especially the cashier, who was at best...incapable. regardless, they lost a loyal and long-term customer, along with a significant sale. Highly unrecommended."

"The two salesman who were overwhelmed, but were helpful. The cashier and the manager, however portrayed a very poor excuse for customer service. They do not honor their own pricing that are listed on their displays. Be wary of the scam after you wait in line for 15 to 20 minutes to check out, they’ll slip one by you and over charge confront them about it and they do not care how much your subtotal is on the remainder of your ticket I have reached out to corporate, but I am being redirected back to the manager who failed in the first place"

"Horrible company owned by Finish line. I spent $200 on shoes and have no product and they were supposed to refund me 7 days ago and still have not refunded my account and they refuse to let me go to store to get my money my kid will not have school shoes because of them don’t waste your time ordering online from them horrible customer service cashiers have no knowledge of there job"

"If I could I would give this place zero stars.. bought a pair of shoes last week and didn’t fit right ( one of the shoes was the one on display they gave me) so I come back next week to try and return it to get my money back and the manager named paola wouldn’t let me return it cause of the Bolton of the shoe( talking about the one that was on display). We called the store and got in the car to ask to speak with the owner she said there’s no owner and she’s the manager she proceeds to give attitude and wouldn’t return it. Went to costumer service and they let us return it with no problem !"