Aria North Hills

"Daniel is great. He is prompt and knows what he's doing. In addition, he's personable and friendly.....a very nice man. All his work has been excellent."

"I have lived at Aria North Hills for over 3 years and what I loved most was that it was super quiet and my neighbors were friendly. Anytime I needed something fixed in my apartment Roberto was right there to help me! I recently moved out of Aria north hills because the rent has gotten way too expensive and they don’t upgrade anything, the apartments are very old & there’s lots of water bugs outside your door and inside of your apartment. There’s always new people working in the office, they don’t answer the phones and now they do this new thing where they lock the office doors so you can’t contact them."

"Aria North Hills in Raleigh is awesome! I've just moved here recently and all the staff and maintenance guys that I've spoke to so far are super nice and very helpful! Huge complex, and not too far from the main roads which is nice. The one leasing specialist Brandy is amazing and really nice! If any of y'all are looking for an apartment complex in Raleigh, I'd definitely recommend Aria North Hills! 1000 out of 1000 stars."

"I moved from NY to Raleigh and Aria was the first place I applied to that accepted me. I absolutely love it here! The staff is excellent and easy to work with, maintenance is done in a timely manner and it is a clean community. I love all of the amenities provided and the access to to everything."

"PLEASE DO NOT MAKE THE SAME MISTAKE I DID! Came to tour around the residential area and was shown two apartment models, the ”Heron” and the “Swan”, and was in love with the Swan unit they had shown me! So much so, I signed the lease that day. The unit was spacious, in pristine condition, had marble countertops throughout the entire unit, spacious open closets, a floating carpeted staircase, beautiful new modern lighting fixtures featuring a modern shape and Edison bulbs, a lattice-covered fenced in outdoor patio area, lots of natural light, and a beautiful bathroom. After asking SPECIFICALLY about the lighting fixtures and the staircase and the closets, I was PROMISED that they were standard in all the units of this floor plan, and that my unit which was to be TWO DOORS DOWN to the same unit I was being shown would look EXACTLY the same in terms of fixtures, spacing, amenities, and remodeled upgrades. To be clear, this was NOT a show room model, this was a model that someone else moved into by 5pm that day, and they gave me a quick look inside to show me what it would look like as they had previously told me due to “remodeling” and being at full capacity they aren’t able to show anyone any units. Well, move in day came on Monday (07/19/21) (three weeks later) and they called me at 10:30am, 30 minutes before my movers arrived at my house, and told me I wouldn’t be able to move in until Thursday because “the appliances aren’t installed in the unit yet”. I explained that my new job started on Wednesday and that I had been promised to be moved into the apartment at 1:30pm on Monday, as stated in my lease agreement and as assured REPEATEDLY by the leasing office, and brought up the question as to why the appliances weren’t installed sometime during the three week period while the apartment had been vacant, and why it was being left to THE MORNING OF MOVE IN DAY to install things? Mel, the representative who called me initially and told me this, then continued to ask me if I had another place to stay/out my belongings until whenever they could get me moved in, admitting it might actually take WEEKS for the unit to be ready. I explained I was moving from a different city (2 hours away), and had SPECIFICALLY given my job a start date that would align with the move-in date I was promised, and asked whether I would get my pro-rated rent adjusted and whether the apartment was going to rent out a storage unit for my belongings and/or give me another unit to stay in or rent out a hotel room in the meantime for myself and my service animal. She couldn’t give me a straight answer and said that I would have to “file some paperwork and get my request approved” by the property manager, who I then asked to speak with. Jermal, the lovely leasing agent who had gone above and beyond to help me secure this apartment and who had been so upfront and honest with me the first time, then called me back and explained that what had actually happened is that when their maintenance workers removed the toilet to paint the bathroom WEEKS AGO, they didn’t connect it back properly and there was a slow leak in the bathroom that warped the floor and created a hole in my kitchen ceiling that was located below ( since it’s a loft structure), and apparently no one had noticed until the morning of, and the workers were repairing everything as we spoke.The appliances had already been installed, so I was initially told a BLATANT lie. Jermal guaranteed that everything would be fixed and ready for me to move in by 5:30pm that day. So I re-arranged my entire schedule and paid MORE to have all my belongings sit on the moving truck for HOURS after we got it initially loaded, and ended up not being able to get to the apartment until 6:30pm due to having to work around the movers schedule since they had another job to fulfill in the meantime. When I got to “my unit” it was horrifying. The pictures speak for themselves. To top it off I’m still not able to move in. So my service animal and I are essentially homeless at the moment, with my 2k already in their pocket."