MainStay Suites Raleigh - Cary

"First off found bed bugs in our room. The hotel smelled awful and moved our room 3 times because of it. When we told the staff about bed bugs they didn’t not help at all. Ended up leaving before our stay."

"I've got recently renovated single room, was nice. Smart amenities in the room. Loved it."

"Luckily I had 1 night stay so didn't want to get in trouble of switching last minute. I would recommend booking some other place if you love yourself. Service : I would rate 1.5/5 being generous. I was assigned a room very next to room under renovation. When asked them to switch they refused. Had to wait couple of mins to get checked in. Attitude of receptionists is unhelpful and slacking."

"Stayed at this hotel for 3 days. The first day was fine but the second and third day we had ZERO access to water. The sink, toilets, and shower did not work and when I asked the front desk they had zero timeline on when it would be fixed. Walking through the halls you can see dead roaches on the floor. If you are looking for a place to stay with basic amenities DO NOT STAY AT THIS HOTEL."

"First of all, just let me say, to all the people giving this hotel bad reviews and few stars I think it's really arrogant of you to expect a Hilton experience for Motel 6 prices...you get what you pay for...that being said, I had a great stay here, and I was at the hotel 5 days! Yes, the common areas had some bleach stains on the carpet and some scuffs on the doors, this just means it is well used and being cleaned consistently. I own a property management and cleaning company so I am definitely the authority on these aspects. My room (203) was well stocked, very clean, and had no evidence of all the bugs other people claim to have seen. Everything worked in the room and the linens were fresh. The staff was amazing and the night manager, Andrea, deserves a raise for how far above and beyond she goes for a thankless job and a company who obviously doesn't recognize when they have a gold standard employee. If Andrea lived in Texas she would now be working for me, because quality help like her is impossible to find. The hotel was quiet even on the weekend and the pets that stayed were rule abiding as well. I was on the second floor of three but never heard anybody stomping around above me and no door slamming in the hallway. The hotel is in a great area set away from the road and surrounded by trees. I chose this place for the price as a package deal and I am glad I did. Next time I come back this is definitely where I want to be!"