The Exchange at Brier Creek

"This place deserves 0 stars. I paid $328.00 for the application and admin fee on NOV 21st. Got APPROVED and went to look at the ATHENS all in the same week. Because I toured on a Sunday I was told when the guy the does the leases come in on Monday he would reach out to me. NEVER HEARD FROM HIM (red flag). The reached out to me by text (red flag) 15 days later which I never even seen the text talking about a welcome letter that they still didn’t send out by then. Shortly after the txt my application was cancelled. I’m saying all this to say they had well enough time to get me the welcome letter and a lease signed. This complex is in the business of taking your application fee money and not returning the service. Like I said I was APPROVED."

"We have called The Exchange at Brier Creek "home" going on five years now. Wow! We absolutely love the area and have a beautiful apartment home. When we moved in, the grounds were maintained and we didn't have any real issues until the summer. I couldn't get maintenance to fix our HVAC which would not cool our place on a daily basis. Staff really stopped maintaining the complex, it seemed as though the quality was going down the drain and my frustration grew. Fast forward to 2023 - Grayco listened. We have an amazing new management team!!! I just love me some Jason (who has been here for some time) and April; they are superb individuals!! They, along with the new manager, Miata, listen to the concerns of the residents and are doing a fantastic job turning around the mess the previous management team created. They hired a new maintenance crew, they brought in janitorial services to clean the walkways and elevators on a regular basis, are making sure maintenance requests are handled in a timely manner, they are taking care of the buildings/elevators and have a new on-site resource officer. They also replaced my compressor which has helped tremendously on cooling and heating costs :) We truly enjoy living here and absolutely love the amenities such as the pools, grilling areas, clubhouse, events, and the gym. Keep up the good work!!!"

"The exchange is a great apartment complex. I've lived here for a while and the location is very convenient. We've had a turnover in staffing but our new Manager is great with communicating with us. I recommend living here and the floor plans are huge for the price!"

"The location of the Exchange is great. It’s 20 mins to most all things. Ultimately, we didn’t rent here for personal reasons but the leasing staff was exceptional. They answered all our questions, gave neighborhood insight and had a really great move in special. I highly recommend just on the kindness of the leasing staff alone."

"This is going to be a long, but honest review. This review is solely about the newer complex at 9200 Exchange and the Leasing Office Staff Jason & crew. I am a new tenant who has taken over a lease from a prior tenant. I knew this place was wonderful just by how painful it was for the prior tenant to give up this apartment to me. She raved and went on and on about the property itself, location, and amenities. I have to say, she was spot on with everything. In actuality the staff, and property has far exceeded my initial expectations. Everything the prior tenant mentioned about her stay here at this unit has been spot on. I had moved from far from out of state and Jason made the transitioning process almost effortlessly. He went above & beyond with assisting me taking over the lease. Living here has felt surreal. I'm talking about having a beautiful SALT WATER pool, a comfortable gym, a clubhouse that has two levels which has ample space for working, holding meetings, eating, not to mention an outdoor rooftop on the clubhouse. So many couches to relax on, TV's to watch sporting games or anything else. The air scent that is pumped throughout the clubhouse is intoxicating. You will never come across a pleasantly appealing scent then what they have here. It is also very quiet here, both indoors and outdoor. I legit feel like this is what luxury living is supposed to be like. I have had two close friends from out of state visit and stay with me, & they both mentioned how this place felt like a resort, hotel of sorts, lol. When it comes to maintenance, to my surprise they actually get things done here. I am so used to the long waits or no action being taken that many properties have a bad habit of. Not here, you mention something and they listen and adhere to. They have a cleaning company that cleans inside the property and clubhouse. they have hard working staff keeping the outside property as tidy as possible. I know this is a very, very long review, but I can't say enough about my personal experience thus far. Trust me you wont be disappointed here."