WoodSpring Suites Raleigh Northeast Wake Forest

"Staff was very friendly and helpful. This place allows pets which is a plus. Sheetz is across the street and open 24hours. Very convenient and close to interstate as well. Recommend this place and I definitely will stay again if I'm in the area."

"Totally run down! Trash every where. Hair on the sheets and a lot of it. Walls are nasty looking. No pictures on the walls but of course that is so the bed bugs and roaches don’t have another place to hide. I received 7 bites and when I actually saw a bedbug I left. Not sure how or why this hotel looks like this now because it used to be a nice place to stay. I will never stay at this location again."

"Wouldn't send my mother in law here. My company booked me a room here on 9/28/2023 I work nights. After the room was booked I called the hotel local number and got no answer numerous times (was after normal business hours). Was calling to check in before 3am when most hotel systems run automatically and anyone not checked in yet loses their reservation. Got no answer on the local number at all, called the nationwide extension and was told I'd be good as long as I was there in person before 3am.i left work warlt to get here before 3am (left at 2am) 10 minute drive or so. Arrived to a locked lobby with a hall phone, called the after hours extension provided and was told someone would be down in 10 minutes or so. Waited more than 10 minutes and called the same extension and told them I was still waiting. Was one again placed on hold for a few moments and was told once again that someone should be down shortly to help me. Waited another 10 minutes or so to no one coming to help me. Once again called the after hours extension and said that I was still waiting. They called the local manager the time and then I was told that there were no rooms available now, that they had all been booked before my arrival, the exact reason I called hours before to check in and was told I was good as long as I made it there before 3am. In my previous experience working nights hotels are not nights friendly at all. Wish it was different but alas, here we are. Now it's 245 am and I'm almost 5 hours away from home with no where to go. So I call my company again and we call "Holiday Inn Express & Suites Raleigh North - Wake Forest, an IHG Hotel" and tell the lovely lady (Nadia) about the situation and she says no problem books the room for us and checks me in on the phone so there isn't any issues and says all I need to do is provide ID upon arrival and all is good. And all was good upon arrival, showed ID and got room key. THANK YOU @Holiday Inn express and (Nadia) for saving me from sleeping in my car! Save yourselves the time and headache and don't try to stay here EVER!!"

"Great location, you can be in almost any part of Raleigh within 20 minutes including downtown. The accommodations are adequate for the price point. Mr. Hyman has built a great staff that are friendly and willing to address your concerns as quickly as possible. He has established certain rules to make this place safe for everyone. I've stayed in many different hotels at different price points. This location is one of the better ones in this price range."