Waterway Lodge by Sea Scape Properties 7246 Wrightsville Avenue, Wilmington, NC 28403

"I was supposed to have got a kitchenette room but got a regular room bed was hard as a brick no attendant to ask questions the ppl that manage the property don't answer the phone or text no WiFi they give me the wrong password twice way over priced"

"! We booked & arrived to mold EVERYWHERE. They tried to have someone their poor cleaning crew come “clean” it when you can clearly see the how bad the mold is that there is no way is not in the vents & airborne. We refused to stay & they agreed to give us a refund through a confirmation of a text message. THEN both Carolina Retreats as well as Airbnb had it listed the next day & rented out! Whoever stayed there this past weekend… I am sorry. & to Carolina Retrests.. do better. This could seriously hurt someone. AWFUL 20 min stay!!!!!"

"This is in regards to the Waterway property. The room we rented was not clean at all. The amount of dust indicated the room has not had a good cleaning in months. The entire floor was sticky and gross. We didn’t even want to take our shoes off in the room. The shower was disgusting. My wife wore flip flops while showering since it was that filthy. We were about to go to bed and pulled back the blankets. That is what caused us to not stay here. The beds were full of hairs, crumbs, and sand. It was clear the bedding was not washed or changed between different renters staying at the property. That was a huge turn off for us. I have stayed in many homes, condos, and hotel rooms during my travels along the east coast. This is by far the worst quality stay we have had anywhere. Avoid this place, I couldn’t recommend it to anyone. There is a reason they always have vacancies while everyone else is booked up. Don’t think of giving it a try and receiving a refund if it is not a nice place. We contacted the manager who was very rude. We asked for a refund and she said there is no way she can give us a refund since we signed a contract. Funny how that contract doesn’t guarantee a clean environment at the rental."

"The room was beautiful. It looked like it was recently renovated. The bed and futon were very comfortable. Walking distance to several nice restaurants on the water. Check-in and out was convenient with the keyless entry."