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Fastenal
4611 Hillsborough Road, Durham, North Carolina, United States
About the Fastenal
Fastenal is a leading industrial and construction supplies store located at 4611 Hillsborough Road in Durham, North Carolina. As a trusted provider of fasteners, tools, safety equipment, and more, Fastenal offers a wide range of high-quality products to help businesses and individuals complete their projects efficiently and effectively. With a commitment to customer service and a reputation for reliability, Fastenal is the go-to destination for all your industrial and construction supply needs in the Durham area.
4611 Hillsborough Rd bldg 100, Durham, NC 27705, United States
Opening hours of Fastenal
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Fastenal
"Fastenal carries a large number of different and useful parts. Unfortunately, we have had repeated issues with Fastenal. In January of this year we placed two separate orders. One order was necessary for the installation of equipment in late February. Today is March 10 - nearly a month after we needed the parts - and the first order finally arrived. Why? Apparently Fastenal does not deliver the order to the actual building and room and instead call once they have arrived somewhere nearby (emphasis on somewhere) to ask that the customer come outside and pick up the order. Well, they had the wrong phone number and so they were unable to contact us. Now, Fastenal apparently tried several times to deliver, without success. A normal company might then wonder why they were not succeeding and so email or otherwise contact the customer. Not Fastenal! Eventually, we called Fastenal and learned the above details. Okay, fine. We made sure they had the correct phone number and they guaranteed that our order would arrive yesterday. Nope! We had to call them again today - they promised to deliver by 12:30 PM. They actually did deliver - at about 1:30 PM. Upon looking at the packing slip we learned that they did not even charge for the order until late February - over a month after we ordered. Oh, and the second of the two orders mentioned? Never showed up. We're buying that part on Amazon instead."
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